Invoxia NVX 620 Review

4/8/2015 8:17:51 PM

Alright, no reason to hold it back: This device is absolutely amazing. There, I said it! A few days ago I got an exciting package on my desk. Two new IP phones all the way from France, from the relatively new company Invoxia. Both have in common that they are a hybrid between an IP phone, […]

Reinstall the Firmware on a SoundPoint IP330

3/7/2015 8:43:52 PM

This tutorial will show you how to break any carrier-locked software on a Polycom Soundpoint IP330 IP phone. Although the procedure hasn’t been tested on other phones in the same series, it will likely work on other models as well. The general concept is to reinstall the software that is running on the IP phone. By doing […]

An Overview of Managing Your Telzio Phone System

12/11/2014 7:47:44 PM

Managing your phone system with Telzio is 100% web-based, so what you need is a computer and Internet connection. Our goal is to make the system as seamless as possible to save you time and money. Whether it’s checking a message or adding a new user, everything can be done through the website with a […]

The Easiest Way to Forward Calls to Your Cell

12/10/2014 9:09:14 PM

With Telzio you can forward calls to any phone number in the world, including cell phones. This is convenient if you have a certain business line that you need to answer even when you’re away from your desk. There are two ways to set up call forwarding: 1. Forward calls directly to one cell phone […]

How to Create Users for Making VoIP Calls

12/10/2014 1:08:10 AM

IP phones and softphones allow you to make VoIP calls. They look like regular phones with standard keypads and can sit on your desk or be installed on your cell phone as an app. In order to use an IP phone or softphone with your Telzio phone system, you will need to create a user […]

Guide: How to Set Up a Grandstream GXP2160

12/5/2014 5:36:09 PM

Grandstream’s small business and enterprise IP phones have fast become very popular. I usually recommend them to people buying IP phones for the first time because of their intuitive interface, great design, modern features and fantastic quality. Oh yes, did I mention that the price is less than half of similar models from Cisco or Polycom? […]

Interactive Voice Response: IVR Systems by Design

10/6/2014 2:45:00 PM

Following up on our previous blog, Why IVR is So Important for SMEs VoIP Systems, today we’ll take a deeper dive into the actual design of IVR systems. And to that end, the software consultancy firm Software Advice — who’s advised more than 160,000 software buyers across various vertical markets — will guide us through a […]

How Do I Forward Calls to My Cell Phone?

9/9/2014 9:31:44 PM

Forwarding calls from your business number to your cell phone can help you avoid missed calls when you’re not at your desk. What is Call Forwarding? Forwarding a call means that when someone dials your phone number, the call is immediately directed to a different destination. With your Telzio phone number, you can forward calls to any cell […]

How to Set Up a Phone Menu for Small Business

4/30/2014 10:54:18 PM

A phone menu, or IVR menu, is an automated greeting that routes callers through options on the keypad. Businesses use phone menus to provide information to callers and process calls more efficiently with automated software. With a phone menu, calls are managed through a central system and are never missed. Small business phone systems like […]

How to Make VoIP Calls From Your Cell Phone

2/4/2014 1:20:39 AM

Setting up your mobile device to make VoIP calls is easy. You can make and receive VoIP calls with your cell phone once you have a Telzio user and download a simple smartphone app that will allow you to make VoIP calls through your phone’s 3G, 4G/LTE or WiFi network. Here at Telzio we’re working […]