Tools & Tips for Your Business Phone System
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CNAM: FAQs about Caller ID Names
FAQs about CNAM, including how to update the caller ID name for your business phone numbers.
10/9/2019 1:26:21 AM
How to Set up VoIP for a Small Business
Anyone can set up a business VoIP system online with Telzio. Follow these 4 steps to learn how to set up a VoIP phone system complete with auto attendants, call groups, and more.
10/7/2019 11:04:22 PM
VoIP Security: 12 Best Practices for VoIP Phone Systems
VoIP security tips for your phone system. Ten best practices from Telzio to keep your phone system protected.
10/2/2019 4:05:34 AM
Auto Provisioning: What is it and how does it work?
Auto provisioning enables users to easily activate phone service through a web interface without having to enter any configuration settings. The service provider automatically deploys the required settings to register the phone.
8/9/2019 12:31:38 AM
Business Phone Systems: How to Compare and Choose the Best Provider
To help you with your search for the best business phone system for your company, we’ve created this guide to help you gain a clearer understanding of on-premise phone systems, cloud phone systems, and hybrid phone systems.
6/30/2019 3:29:47 AM
IP PBX: Understanding How it Works & Choosing the Right PBX Provider
IP PBX systems are the modern phone systems of our time. Learn what an IP PBX is, how it works, and why you might want to consider using this type of phone system for your company.
6/26/2019 10:32:31 PM
Top 5 Reasons Decision-Makers Stay with an On-Premise Phone System
In this article we examine the top 5 reasons IT directors give for staying with an on-premise phone system. From cost to reliability to usability, we address these common concerns and offer insight into how a hosted PBX differs from an on-premise PBX.
5/24/2019 12:07:40 AM
The Basics of Troubleshooting VoIP Phones
Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.
4/22/2019 7:29:30 PM
Use SIP Tokens to Simplify Password Management
Telzio has come up with a way to make managing login credentials for your organization’s users simpler with SIP Tokens.
3/19/2019 11:10:11 PM
5 Ways to Troubleshoot WiFi Issues with VoIP
If you want to run your VoIP phones over WiFi, it is important to manage interference. Here are a few ways to keep your signal flowing freely.
2/20/2019 1:57:07 AM
How to Set Up VoIP Integrations Using Zapier
Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!
2/13/2019 9:58:38 PM
Why You Shouldn't Pay Per User for a VoIP Phone System
In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?
1/26/2019 1:43:09 AM
Why VoIP Should be a Top Priority on Your 2019 Tech Plan
Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.
1/8/2019 1:02:12 AM
What is a Cloud PBX?
A cloud PBX is a business phone system that is hosted entirely on servers in off-site data centers and powered over the internet.
12/26/2018 11:12:01 PM
How to Make 911 Calls with VoIP
You can make 911 calls with VoIP and register your physical address with emergency dispatch. Learn how to enable E911 on your phone system.
8/29/2018 8:54:00 PM
What is a Rollover Line?
Rollover lines are used with traditional landlines to enable businesses to handle more than one phone call at a time. VoIP systems do not require rollover lines, as one VoIP line can handle unlimited simultaneous calls.
5/25/2018 6:25:49 AM
What are USF Fees?
Universal Service Fund (USF) fees are imposed by the FCC on telecommunications companies, and intended to ensure that everyone in the U.S. has access to telephone services. USF fees change quarterly and can be found on the FCC website.
2/20/2018 10:52:02 PM
Why You Should Always Update the Firmware on Your IP Phone
Updating firmware on your IP phones keeps your phones secure, eliminates bugs, enhances features, and adds new features. Enabling automatic firmware updates on your IP phones is ideal for easy maintenance of your VoIP hardware.
9/30/2017 1:22:40 AM
Beginner's Guide to Understanding IP Phones
Prepare your employees for the switch to a VoIP phone system with this beginner's overview of IP phones, how they're different from landline phones, and what to expect with the transition.
9/4/2017 11:36:43 PM
What is a Softswitch?
In VoIP, a softswitch is the part of the PBX that allows two ends of a phone call to come together. Building a softswitch requires complex programming, server maintenance, and SIP trunking services.
8/28/2017 1:00:36 PM
What is a PBX?
A PBX (Private Branch Exchange), is the hardware and/or software system that powers an organization's phone lines and routing functionality. PBX systems can be cloud based, on-premise, or a hybrid of both.
8/9/2017 6:44:27 PM
VoIP vs SIP: Is it a Misnomer?
VoIP and SIP both refer to internet telephony, but are technically different. VoIP describes the type of phone call (over internet), while SIP is the industry standard method used to enable VoIP calls between devices. Communicating online in the 21st century doesn't have to be complicated. With an alphabet soup of acronyms (VoIP, IP, SIP, ISDN, PSTN, IP, IP-PBX)
6/6/2017 9:38:13 PM
What’s an API?
An API is a service that companies provide to enable outside programmers to integrate certain aspects of the company’s system into other applications. APIs are a part of all software systems today. If you’ve ever made a purchase online, used your Facebook account to log into another website, or gotten an automatic text reply, then you’ve had experience
5/4/2017 11:06:09 PM
Why Unified Communications is a Big Deal for SMBs
Businesses need on-demand collaboration capabilities to drive efficiency. At the core of productive collaboration is effective communication, which is inherently dependent upon immediate and streamlined access to the information, data resources, software applications and remote teams that constitute today’s digital enterprise. At the same time, relying on disparate set of communication endpoints, resources, apps, channels and personnel also
3/16/2017 3:21:21 AM
VoIP Plays Major Role in Airline Business
A hosted VoIP system is the go-to communications solution for many types of enterprises. For some organizations, the value proposition is all about the calling experience and the baked-in PBX features. For others fields of industry, such as Air Traffic Control (ATC) which is integrally aligned with the airline business, the infrastructure, cost savings, and interoperability are the
3/10/2017 3:44:04 AM
