How to Set Up an IP Phone

How to set up an IP phone (both hardware or software) can vary depending on the phone. There are different settings that you can fiddle with, but in most cases they will work right out of the box, just by entering a few things.

Setup guides for specific phone models are available on this blog, and we’ll be adding more soon.


User ID

This is the user ID for the user you created in Telzio’s user interface. Example: JohnSmith77


The password you assigned to the user.

SIP port


Display Name

This can be set to anything, and will show up if you make direct calls to other SIP phones.


G711u. Sometimes you can select more than one. Make sure this is the default codec, or the first one the phone will try to use.


TCP is chosen by default. Choose the other options if needed to work with your firewall. 

Thomas is part of the marketing team at Telzio and develops thought leadership content in the areas of cloud computing and unified communications. With an education in electrical engineering and background in software development, Thomas has a strong technical understanding pertaining to cloud networking technologies, trends, and practices.