3 Things You Need To Know About Skype

As a leading VoIP service provider, Skype is always associated with “cost-efficiency”, “ easy to use”, and “calls at any place and any time”. But every coin has two sides. Skype is no exception. So be sure you know all its pros and cons. Here are three things you need to be aware of before making the switch.

Skype Doesn’t Support Number Porting

Currently, Skype doesn’t offer number porting function. To make a Skype call to a landline or a mobile phone, users need first to get a new number from Skype. This probably won’t bother individual users too much. However, for business users, this can cause really a lot of inconvenience. To switch from traditional telephones to Skype, you need to inform your contacts of the change of your number. This can be tedious work if you have hundreds of numbers in your contact list.

Skype is Not Always Cheaper

Cutting costs is absolutely one of the most important reasons why so many small businesses are switching to VoIP such as Skype. It is true that in most cases, a Skype call is much cheaper. But when it comes to international calls, Skype might not be the solution.

For example, the rate of Skype calls from the U.S. to China ranges from $0.019/min to $0.023/min, depending on which plan you select.That’s not bad. But an even more cost-effective solution is to use an international telephone card. The rate can be as low as $0.01/minute. So my suggestion is that when using Skype for international calls, check the rate and compare it with other alternatives. You might find that Skype is not the best solution.

You Can’t Use Skype Everywhere

VoIP has been nothing new to most Americans for some years. Technically, switching to Skype is just about downloading a software on your computer or an app on the smartphone. After that, there’s nothing else to worry about. However, in some other countries, things are not that simple. If your business requires that you travel a lot, you need to be aware that you cannot use Skype everywhere in the world.

In some countries (China, for example), regulations allow Skype calls only if it is made via an IP network. That means making Skype calls via a mobile data network is prohibited so you can only use Skype if you have connections to Ethernet or Wifi. Unfortunately, Wifi hot spots not nearly as available in the U.S. as in many other countries. So, do not rely solely on Skype as your communication tool when you’re traveling in other countries.

Diana is the Chief Customer Officer at Telzio and enjoys helping customers get the most out of their Telzio services.