SMS and Caller ID Features on Mobile App

With Telzio’s mobile app, you can make and receive calls with your business phone number, separate from your personal line.

We are pleased to announce that we have added SMS and caller ID capabilities to the app, so now you can send and receive text messages directly through the app as well as set your caller ID.

Text Messaging on the Mobile App

The next time you open your app, you will see the “Messages” icon in the lower right corner.

Telzio Mobile Softphone

Screenshot of Telzio’s Mobile App for iPhone

Click on Messages to view and send text messages.

Screenshot of Telzio's Mobile App for iPhone

Screenshot of Telzio’s Mobile App for iPhone

Screenshot of Telzio's Mobile App for iPhone

Screenshot of Telzio’s Mobile App for iPhone

Setting Caller ID on the Mobile App

To change your caller ID, go to Settings > Account Setup > Change Caller ID.

Screenshot of Telzio's Mobile App for iPhone

Screenshot of Telzio’s Mobile App for iPhone

From there you can select the phone number you wish to be displayed as your caller ID when you dial out from the mobile app.

Text Messaging on Softphones & IP Phones

You can also send and receive text messages with softphones and IP phones, such as the Grandstream GXP2160.

Screenshot of Bria Softphone

Screenshot of Bria Softphone

Inbound SMS will continue to be free, and you can check the rates for outbound SMS on the prices page.

Questions or comments? Write us at support@telzio.com.

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Diana is the Chief Customer Officer at Telzio and enjoys helping customers get the most out of their Telzio services.