Telzio moves Softphones from Desktop to Smartphones

In today’s technologically advanced world, it’s sometimes difficult to navigate the waters. While laymen gravitate toward the latest shiny new things, they’d also like them to be easily understood and executable. One hurdle that seems to present itself over and over again is the learning curve and time allocation.

On the flip side, the fear of missing out (aka FOMO) on something new and exciting is the motivating factor to make many of us want to consider pushing forward.

So when a service is able to address both sides of this coin and deliver new technology we can commence with quickly, with minimal set up – then we have the best of both worlds.

Telzio is such a company. As a professional VoIP system for SMBs, it’s already earned a solid reputation in simplifying the way businesses manage their phone service, while allowing for easy customization and mobilization. Using their self-service DIY websites, any small business owner can literally be in business within minutes.

Why Softphones?

So, if you have an adequate phone system, why do you need a smartphone?

Well, if your business is at the point where you no longer want to incur the cost associated with dedicated hardware, this is definitely technology you should be considering.
Old PhoneSoftphones (yes, with the emphasis on ’soft’ for obvious reasons) eliminates the need for hardware. It replaces your old POT system, aka the ‘Plain Old Telphone,’ or the Public Switched Telephone Network (PSTN). It’s a software program that allows you to place telephone calls over the Internet using your desktop computer.

Softphones are designed to operate very similar to a traditional telephone, sometimes appearing as an image of a phone on your computer screen, with a display panel and buttons with which the user can interact. Business owners often use headsets connected to the sound card of the PC, or with a USB phone to communicate with callers hands-free

Making a good proposition even better. . .

Telzio announced on January 20th their launch of a ‘free’ soft phone app that allows users to move from their desktops to the mobile devices. It allows users to make and receive calls with their business phone number on their smartphones. And of particular interest to business owners, it’s totally separate from one’s personal phone number — even the data collection.

Telzio’s softphone is free to download and offers the same features, which are available on desk phones, such as caller ID, call recording, call transferring and conference calling.

Backend is included. . .

It even includes an integration of the backend phone system with the smartphone, offering intrinsic benefits such as:

  • Inbound and outbound calling from the user’s business phone number,
  • Voicemail separate from cellular voicemail,
  • Access to the user’s contacts and
  • Option to call through either the data or cellular network.

Unlimited Extensions

Available now for your iPhone at the App Store and on Android at Google Play, Telzio’s softphone app includes free unlimited users and free internal calling. There’s no configuration required and users can start calling via the softphone with a simple one-step login process. They can also maintain a single login for all their devices and have them ring at the same time, or create additional users to customize call groups, at no additional cost.

“Telzio is known for our intuitive platform which enables even non-technical people to set up and manage entire phone systems. Telzio’s softphone combines our technical expertise and small business focus to give users a seamless experience across their devices, and shows our strengths in developing forward-thinking solutions that improve our customers’ ability to communicate,” says Diana Chu, Chief Executive Officer of Telzio.

Customer Success Story

One of Telzio’s satisfied customers is BOND, a full-service marketing agency based in Hollywood, California, and known for productions such as Batman, Jurassic World, and The Simpsons.

Needless to say, this company’s demands and expectations were set very high when it came to choosing the right VoIP system. “It was very

bond_sethimportant to work with someone who could guarantee the quality of service to our standards. Telzio has given us that,” noted Seth Althoff, owner and managing director at BOND.

“BOND came to us because they needed reliable call quality, and the savings were hard to ignore,” Diana Chu, CEO at Telzio. “We were able to cut their monthly cost by over 90%.”

 

BOND was able to reduce their costs by avoiding user fees. With their previous VoIP service, BOND paid user fees for each of their 30+ employees. With Telzio, users are free, and BOND was able to add new users instantly through Telzio’s website.

“The best part about Telzio is that you can customize it to your needs,” added Brian Setzer, owner and strategic director at BOND.

For Business Owners

. . . who want to stay ahead of the curve, with no learning-curve to speak of, and are always on the look-out for technology that saves time and money – Softphones by Telzio is a no-brainer.

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Ron is part of the marketing team at Telzio, covering everything from tips and tech for growing businesses to customer success stories for the Telzio blog. Previously a Director of Advertising and Public Relations at Marriott International, Ron has published several books including the award-winning graphic novel Facebucks.