Call Transfer

Transfer calls to employees, extensions, voicemail,
or external phone numbers via an Attended or Blind Transfer.

An illustration depicting an incoming call to be transfered to either voicemail, extension or phone number.

What can I do with
Call Transfer?

  • Transfer calls to any extension, voicemail,
    or phone number.
  • Speak to the person you're transferring a call to first with an Attended Transfer.
  • Transfer calls directly to another employee using a Blind Transfer.
  • Transfer calls using any device, including our mobile app and IP phones.

Use Case

Call Transfer is useful for front desk operators and internally for teams. Front desk operators use call transferring to instantly route incoming calls throughout the organization. Teams use call transferring to pass callers along to a different person, whether it's a call with a customer, or a call with a colleague.

Frequently Asked Questions

  • What kind of device do I need to transfer calls?
    You can transfer calls with Telzio on any device, including our mobile app,
    IP phones, and softphones.
  • How do I transfer a call?
    To transfer a call, simply press the Transfer button on your phone, followed by the extension or phone number where you want to send the caller. To learn more about Attended Transfers, Blind Transfers, and Transferring to Voicemail, visit our support pages.

Features Included in all Plans

Premium Features, Products & Services

  • 1 All inbound text messages are included. You can add outbound text messages to your plan.
  • 2 There is no porting fee for local US numbers. Some toll free and international phone numbers have a porting fee. Contact us to learn more.