Transfer calls to employees, extensions, voicemail,
or external phone numbers via an Attended or Blind Transfer.
Call Transfer is useful for front desk operators and internally for teams. Front desk operators use call transferring to instantly route incoming calls throughout the organization. Teams use call transferring to pass callers along to a different person, whether it's a call with a customer, or a call with a colleague.
Frequently Asked Questions
- What kind of device do I need to transfer calls?
- You can transfer calls with Telzio on any device, including our mobile app,
IP phones, and softphones.
- How do I transfer a call?
- To transfer a call, simply press the Transfer button on your phone, followed by the extension or phone number where you want to send the caller. To learn more about Attended Transfers, Blind Transfers, and Transferring to Voicemail, visit our support pages.