Extensions

Your Telzio phone system comes with unlimited extensions that you can customize in seconds, so you can expand your team across many devices and locations with maximum flexibility.

Example of a list of users with extensions.

What can I do with Extensions?

  • Add unlimited extensions to your phone system
    at no extra cost.
  • Enable employees to use their extensions in any location.
  • Edit and remove extensions anytime through
    the Telzio Dashboard.
  • Customize hold music, voicemail greetings, and administrative permissions.
  • Automate routing to send incoming calls and text messages to extensions in any location.

Use Case

Extensions are an important part of every phone system for companies with multiple employees. Extensions enable callers to reach your employees directly and through a Phone Menu or Call Queue. You can set up Groups, so that incoming calls get routed to an entire department.

Frequently Asked Questions

  • Is Voicemail included with Extensions?
    Yes! Every Extension comes with its own voicemail that can be managed on the employee's device and through the Telzio Dashboard.
  • Can I forward calls to a group of Extensions at the same time?
    Yes! You can route calls to a group of extensions to ring in a specific order, or simultaneously so the first one to pick up gets the call.

Features Included in all Plans

Premium Features, Products & Services

  • 1 All inbound text messages are included. You can add outbound text messages to your plan.
  • 2 There is no porting fee for local US numbers. Some toll free and international phone numbers have a porting fee. Contact us to learn more.