Your Telzio phone system comes with unlimited extensions that you can customize in seconds, so you can expand your team across many devices and locations with maximum flexibility.
Extensions are an important part of every phone system for companies with multiple employees. Extensions enable callers to reach your employees directly and through a Phone Menu or Call Queue. You can set up Groups, so that incoming calls get routed to an entire department.
Frequently Asked Questions
- Is Voicemail included with Extensions?
- Yes! Every Extension comes with its own voicemail that can be managed on the employee's device and through the Telzio Dashboard.
- Can I forward calls to a group of Extensions at the same time?
- Yes! You can route calls to a group of extensions to ring in a specific order, or simultaneously so the first one to pick up gets the call.