Caller ID

Updated: Feb 21, 2017

Telzio enables you to choose which phone number your Users call out from and displays as their caller ID.

In this article, you’ll learn how to set Caller ID for a User.

You’ll need to create a User on your account before you can call out from your Telzio phone number.
Learn more about how to Create a User.


Follow these steps to select the caller ID for a User:

  1. Navigate to the Users page.
  2. Click on the User to open its settings.
  3. Scroll down to Outbound Phone Number, and click on the down arrow to select a number.
  4. Click on the phone number you want the User to call out from.
  5. Switch User Selectable to ON to allow the User to change their Outbound Phone Number. Leave User Selectable on OFF to keep their Outbound Phone Number fixed to your selection.
  6. Click Update Details.
  7. The User will now call out and display the caller ID from the phone number you selected.