Changing Plans

Updated: Feb 20, 2017

Telzio enables you to change your plan anytime by logging into your Telzio account online. You can move numbers to another plan, create new plans, and edit existing plans.

In this article, you’ll learn how to change the plan for your Telzio phone number.

Before you get started, here are a few important notes:

  • Once you move a number from a grandfathered plan, you will not be able to retrieve the grandfathered plan back.
  • There is no limit to the number of phone numbers you can add to a plan.
  • If there are no numbers on a plan, the plan will be deleted.

Edit a Plan

To edit an existing plan, follow these steps:

  1. Navigate to the Plans & Numbers page.
  2. Click on the plan or number you want to edit.
  3. Click on Edit Plan link.
  4. Move the cursor to set the number of minutes and messages you want per month.
    Learn more about building plans.
  5. Review the Plan Details and click Next. 
  6. Review the total charges, and click Update Plan.

 

Move Number to Another Plan

To move a number to a different plan, follow these steps:

  1. Navigate to the Plans & Numbers page.
  2. Click on the number you want to move.
  3. Click on the number within the Plan details page to open its settings.
  4. Click the Move to Another Plan link.
  5. Select the plan where you want to move the number.
  6. Click Next.