Collaboration

Updated: Sep 6, 2017

Telzio has built-in tools on your Dashboard that you can use to manage, distribute, and collaborate on Voicemail, SMS, Call Recordings, and Faxes together with your team members. With Telzio’s collaboration tools, you can:

  • Comment: Add internal comments to Voicemail, SMS, Call Recordings, and Faxes for yourself and other assigned Users in your organization.
  • Tag: Tag Voicemail, SMS, Call Recordings, and Faxes with custom labels, for organization and storing. You can add, edit, and delete Tags on the Account Settings page. Common examples of Tags include “Follow Up” and “Training”.
  • Re-assign: Re-assign Voicemail, SMS,  Call Recordings, and Faxes to other Users in your organization.

Read more about Collaboration tools on our blog.