SIP Tokens

A SIP token is an alternative password that doesn't change when users change their password themselves. This is especially useful when configuring IP phones, and will ensure they don't go offline when a password is changed.

SIP tokens can only be used to authenticate SIP devices, and will not allow access to the Telzio website or mobile app.


How to Create a SIP Token

To create SIP tokens, you must either be logged in to the Telzio website as the Account Owner or Administrator, or have permissions to manage users.

  1. Go to Users and click on a user to create a SIP Token. 
  2. Scroll to the SIP Information section of the page.
  3. Click the green New SIP Token button, and give your token a name.
    SIP Tokens for IP phones
  4. Click Update Setting.

You can now configure your IP phone with the user's username and use the SIP token instead of the user's password.


Revoking SIP Tokens

You can revoke a SIP token at any time by clicking on the red trash can and then Update Settings.