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Pricing for businesses of all sizes

Only pay for what you use. No user fees or startup costs.

Small Business

United States plans starting at $50/month

  • Features and users included for free
  • Flexible month-to-month plans available
  • Unlimited technical & account support
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Enterprise

Custom pricing based on volume

Available for businesses with large call volume or unique business models.

  • Volume discounts
  • International packages
  • Users & channels included
  • Implementation team
Contact Sales

What's Included

Get 100+ features and unlimited users with your Telzio phone system

call routing tools

  • Auto attendants
  • Call queues
  • Time-based routing
  • Automatic call distribution

intuitive administration

  • Call flows
  • Web dashboard
  • User roles
  • Real-time changes

web & mobile apps

  • Use Telzio from anywhere
  • Packed with features
  • Unlimited downloads
  • Outbound number selection

comprehensive security

  • HIPAA & GDPR compliant
  • Encrypted data
  • 24/7/365 monitoring
  • Live system status updates

text messaging capabilities

  • Text online and with the app
  • Free inbound to US local numbers
  • Tag, comment, and reassign
  • Bundled volume packages

call center solutions

  • Unlimited queues
  • Live reporting and monitoring
  • Call recording and storage
  • Call analytics

SCALABLE INFRASTRUCTURE

  • Unlimited users
  • Flexible usage plans
  • Features included
  • 100% cloud based

global calling at local rates

  • Last-mile calling rates
  • Number hosting in 60+ countries
  • Coverage in 250+ countries
  • Bundled international plans

dedicated account SUPPORT

  • Personalized support
  • Implementation team
  • Technical troubleshooting
  • Expert recommendations

Where ambitious nonprofits plant their roots

the cost effective solution for nonprofits

Join the thousands of nonprofit organizations that use Telzio to stay connected to their communities. You can run everything from outreach and day-to-day operations, to telethons, hotlines, and phone banks on the Telzio platform.

A phone line for every volunteer

With Telzio's scalable pricing model, you don't pay for individual users. This means that you can provide every member with the ability to make and receive calls, at no additional cost.

nonprofit Discounts

Reach out and see if your nonprofit qualifies for a 20% discount. The application process is fast and easy.

Schedule Demo

Pick the model that fits your business

Different pricing models that both include all features and unlimited users.

how it works

For small businesses with predictable usage

Bundle minutes and texts into a plan that gets shared across all users in your company. You don't have to worry about paying for users who rarely call, since there are no per-user fees.

Receive automatic alerts about your usage with plan recommendations, so you don't have to worry about overages.

Good for smaller teams that use less than 5,000 minutes per month.

What's Included

  • Users, extensions, & phone lines
  • Internal extension-to-extension calling
  • Voicemail-to-email & transcriptions
  • Call recording & storage
  • Number porting for 500k+ regions
  • Inbound SMS on local US phone numbers
  • Robocall blocking
  • Web & mobile apps
  • Customer support
  • 100+ additional features
Explore Features

PLANS & PRICES

Local Number Plan

Flexible month-to-month plans for local phone numbers. Includes a bundle of minutes and text messages based on your usage. Minutes can be used for inbound calls from anywhere and outbound calls to United States, Canada, and Mexico. All incoming text messages on local US numbers are included at no charge. Unlimited extensions are included, and more phone numbers can be added for $1 per month.

Explore Committed Use plans to bundle local and toll free usage.

Starting at $50/month

for 1,000 minutes and one local number.

Toll Free Number Plan

Flexible month-to-month plans for toll free phone numbers. Includes a bundle of minutes and text messages based on your usage. Minutes can be used for inbound calls from anywhere and outbound calls to United States, Canada, and Mexico. Unlimited extensions are included, and more toll free numbers can be added for $5 per month.

Explore Committed Use plans to bundle local and toll free usage.

Starting at $60/month

for 1,000 minutes and one toll free number.

+$5 per extra toll free number.

Get alerts to add more usage to your plan, and update them anytime to avoid overages. Overages are charged by 0.50¢/min inbound and 0.30¢/min outbound.

Texting Messaging

For local phone numbers, all incoming text messages are free of charge. For sending text messages from local numbers, bundles starting at 250 messages for $13. For texting on toll free numbers, pricing starts at 250 messages for $24, which includes both incoming and outgoing messages.

Free Inbound SMS

$0 for inbound texts to US and Canada.

All inbound text messages received on local phone numbers are included at no charge.

Internal Calling & Texting

Calling and text messaging internally between extensions is included. Internal calls do not count towards minutes when dialing extensions using Telzio phones and apps.

Free Internal Calling

Free users, and user-to-user calling.

Telzio Mobile & Web Apps

Use of the mobile app and the webphone are included. Immediate calling capabilities included from day one of your trial. Convenient way to get people up and running without any hardware or costs.

Web & Mobile Apps

The mobile app is free to download, and no installation is required for the webphone.

Optional Desk Phones

Desk phones can be purchased from our shop with full support starting at less than $100. Phones arrive ready-for-calling, and are easy to manage through the dashboard. You can also bring existing devices, and consult with our team about hardware solutions. Choose from sturdy, cordless phones to high-end, front-of-office reception phones. Browse options at our shop.

Desk Phones

Starting from $68 and arrives preconfigured.

Quality, reliable phones tested and recommended by our team.

Custom Caller ID Name

Registration of your business name as it appears in the caller ID on an incoming call, also known as CNAM. One-time setup fee of $15 to register your caller ID in the national databases.

$15 one-time

One-time setup fee to customize caller ID per phone number.

Registration of your physical location with local emergency telephone dispatch operations. Monthly fee of $1 per month per phone number.

911 Emergency Calling

$1/month

Monthly fee + local and government taxes and fees where applicable.

411 Directory Service

Registration of your business in the 411 directory.

$5/month

Monthly fee per phone number.

+$15 setup/change fee per number.

Outbound calls to the 411 directory service are charged at $1/minute.

See the Committed Use model for increased flexibility or Contact Sales for custom pricing.

Local and federal taxes and fees, including but not limited to the Universal Service Fund (USF) fees and USF Administrative Fees may apply in certain areas.

How it works

Committed use plans do not include a set number of minutes. You commit to a minimum monthly spend, and that determines your minute rate. The higher the commitment, the lower the rate will be.

Based on your historical usage, we'll help you determine the optimal level of commitment to deliver you the most cost savings. There are no overages or hidden fees, and commitments can be modified anytime. All charges including minute usage, text messaging, and local and toll free numbers contribute to meeting the commitment each month. Talk to our sales team to learn more.

per-minute rates

With volume discounts

per-message rates

With free inbound text messages

custom packages

Tailored to your business

What's Included

  • Users, extensions, and phone lines
  • Internal calling
  • Voicemail and voicemail transcription
  • Call recording and storage
  • Number porting for most countries
  • Inbound SMS on local US phone numbers
  • Robocall blocking
  • Web and mobile calling apps
  • Customer support
  • 100+ additional features
Explore Features

committed use examples

Local calling and text messaging

For companies with local phone numbers that require both calling and text messaging. The minimum commitment is $250 per month, with a minute rate of 0.04¢ per minute and 0.05¢ per outbound text message. All inbound text messages on local numbers are free. International calling rates may apply.

Local plans

Starting at 0.04¢/min and 0.05¢/outbound text for local numbers. $1 per local number.

Toll free calling and text messaging

For companies with local and toll free numbers that require both calling and text messaging. The minimum commitment is $250 per month, with a minute rate of 0.05¢ per minute and 0.096¢ per outgoing and incoming text message. International calling rates may apply.

Toll free plans

Starting at 0.051¢/min and 0.096¢/text for toll free numbers. $5 per toll free number.

Mix of local, toll free, and international usage

For companies with a mix of local, toll free, and international numbers, we can bundle your numbers into a committed use plan and customize your commitment based on the usage.

International plans

Talk to our sales team for a custom quote.

International Calling & Phone Numbers

global CARRIER network

Consolidate your international phone numbers into one platform with Telzio, and manage them all from the same place. Through our worldwide carrier network, you can get new international numbers and keep your existing ones.

Calling & Texting capabilities

Web and mobile apps enable outbound and inbound calling to and from 250+ countries - at local calling rates. Teams can work remotely and manage international phone calls from wherever they are.

Large call volume or
special project?

If you have a business with high usage or a special project, reach out to us for a custom pricing proposal. We'll go over your needs and design a package that fits.

Contact Sales

FAQs

?

What are the terms?

You can choose from plans that are month-to-month, and you can also talk to your account manager about a custom plan. Our terms are flexible, and there are never any fees to port your phone numbers away.

?

What does "Committed Use" mean?

Committed Use is the minimum amount you agree to spend with Telzio each month, and it dictates your pricing based on volume. This type of arrangement is ideal for high calling or texting volume, large teams, unpredictable usage, and international packages.

?

Can I keep my existing phone numbers?

Yes. Existing phone numbers can be ported in to Telzio without any downtime or porting fees. Your free trial provides you with a phone number for configuration and testing, and our porting specialists and account managers are dedicated to ensuring a seamless switch.

?

What happens if we go over our minutes?

The system will automatically notify you once you've used up 90% of your minutes, so you can upgrade your plan if needed to avoid overages. Committed Use plans do not include a set amount of minutes and can also be updated anytime to accommodate changes in usage.

Get in touch

Talk to our sales team to get more information about pricing and obtain a cost estimate.

Schedule Demo

Request a quote

Go over your requirements with a specialist and receive a custom pricing proposal.

contact sales

Schedule a demo

Tour the platform, meet your account manager, and get your questions answered.

book a time