Tools & Tips for Your Business Phone System
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Auto Provisioning: What is it and how does it work?
Auto provisioning enables users to easily activate phone service through a web interface without having to enter any configuration settings. The service provider automatically deploys the required settings to register the phone.
8/9/2019 12:31:38 AM
Toll Free Numbers: How They Work and How to Get 800 Numbers
Toll free numbers are rising in popularity among small businesses and they're easier than ever to manage. We explain how to get toll free numbers and how they work.
8/1/2019 12:19:12 AM
10 Manufacturing Cost Saving Ideas You Need to Try in 2019
10 ways to cut costs for manufacturing companies that you can start acting on today.
7/9/2019 11:41:09 PM
Business Phone Systems: Everything You Need to Know
To help you with your search for the best business phone system for your company, we’ve created this guide to help you gain a clearer understanding of on-premise phone systems, cloud phone systems, and hybrid phone systems.
6/30/2019 3:29:47 AM
IP PBX: Understanding How it Works & Choosing the Right PBX Provider
IP PBX systems are the modern phone systems of our time. Learn what an IP PBX is, how it works, and why you might want to consider using this type of phone system for your company.
6/26/2019 10:32:31 PM
30 Business Voicemail Greetings Examples and Tips to Create Your Own
Here are 30 valuable business voicemail greeting examples and tips to optimize the caller experience.
6/10/2019 11:34:42 PM
Top 5 Reasons Decision-Makers Stay with an On-Premise Phone System
In this article we examine the top 5 reasons IT directors give for staying with an on-premise phone system. From cost to reliability to usability, we address these common concerns and offer insight into how a hosted PBX differs from an on-premise PBX.
5/24/2019 12:07:40 AM
The Basics of Troubleshooting VoIP Phones
Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.
4/22/2019 7:29:30 PM
Use SIP Tokens to Simplify Password Management
Telzio has come up with a way to make managing login credentials for your organization’s users simpler with SIP Tokens.
3/19/2019 11:10:11 PM
5 Call Center Features You Can Move to the Cloud
In this article, we'll explore five call center features you can manage more efficiently and effectively with a VoIP system.
3/12/2019 12:09:15 AM
Why Business SMS is Crucial to Great Customer Service
A growing number of businesses now use business text messaging to provide more effective support.
3/6/2019 1:59:29 AM
3 Ways to Troubleshoot VoIP Call Quality
Ensuring high quality VoIP calls is vital. Here are a few ways to make sure that that your customers never have to ask "can you hear me now?"
2/28/2019 1:22:57 AM
5 Ways to Improve Your Call Center Metrics
Tools for improving contact center performance that you can implement today.
2/27/2019 12:36:00 AM
5 Ways to Troubleshoot WiFi Issues with VoIP
If you want to run your VoIP phones over WiFi, it is important to manage interference. Here are a few ways to keep your signal flowing freely.
2/20/2019 1:57:07 AM
How to Set Up VoIP Integrations Using Zapier
Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!
2/13/2019 9:58:38 PM
Why the Desk Phone is Alive and Well
Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.
2/5/2019 2:13:39 AM
Why You Shouldn't Pay Per User for a VoIP Phone System
In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?
1/26/2019 1:43:09 AM
How to Avoid Contact Center System Design Flaws
Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.
1/17/2019 8:27:45 PM
Is Business Voicemail Dead in 2019?
What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?
1/12/2019 12:15:29 AM
Customer Success Story: Versa Products
Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.
1/8/2019 11:03:36 PM
Why VoIP Should be a Top Priority on Your 2019 Tech Plan
Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.
1/8/2019 1:02:12 AM
What is a Cloud PBX?
A cloud PBX is a business phone system that is hosted entirely on servers in off-site data centers and powered over the internet.
12/26/2018 11:12:01 PM
Holiday Greetings from Telzio, and a Look Back at 2018
See a list of notable new features added in 2018.
12/21/2018 12:04:28 AM
Telzio Text-to-Speech Enhanced to Sound Like Real Human Voice
Telzio text-to-speech offers a natural-sounding voice used to create greetings throughout your phone system. Choose from 30+ voices and 14 languages.
11/28/2018 2:58:29 AM
Voter Hotlines Powered by Telzio Receive Thousands of Calls on Election Day
Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.
11/7/2018 6:44:46 PM
