Blog

Key features to look for in a HIPAA compliant phone service, and how Telzio can help.

tools and tips

Learn how to add call queues to your phone system, and customize call distribution settings, hold music, announcements, and more.

phones

Discover how Yealink autoprovisioning and Telzio turn multi-location phone rollouts into a one-click process.

Read the customer success story about how the People's Counsel supports survivors through hotline services from Telzio.

new features

Learn how small businesses can turn everyday IP desk phones into an easy, budget-friendly intercom and paging system.

business growth

Telzio hotline services power high-traffic hotlines for telethons, marketing campaigns, and emergency services.

See how Telzio’s cloud phone system powered 7,689 calls for the North Carolina Bar Foundation’s annual telethon.

new features

Monitor call queues in real time and view queue analytics and agent status.

tools and tips

Nonprofits rely on Telzio for mission-critical phone services, while maximizing functionality and cost savings.

new features

Telzio text-to-speech offers a natural-sounding voice used to create greetings throughout your phone system. Choose from 30+ voices and 14 languages.

tools and tips

Text messaging can be enabled on business phone services like Telzio. Use the mobile app and website to manage text messages.

tools and tips

Best practices and actionable tips to stay compliant when texting customers.

new features

Phone Analytics on your Telzio Dashboard provides data on the calling and text messaging activity across your phone system.

new features

Telzio offers SMS phone numbers in 15 countries that can be used for texting in addition to calling. Browse our extensive inventory to find local and toll free phone numbers that are SMS enabled, and use your SMS numbers from anywhere.

new features

Tags are used to organize and filter lists of voicemails, text messages, recordings, and fax. You can customize tags and use them to quickly identify and sort through messages and items that need attention.

new features

Automated SMS service from Telzio enables you to send an automatic text message to callers.

tools and tips

Learn about automated phone systems for healthcare providers, and what you should look for in a HIPAA phone system.

phones

Multi-line phone systems enable simultaneous calling for multiple users. Eliminate rollover lines, busy signals, and extra fees.

phones

In this article, we’ll compare brands and break down our choices for the 3 best VoIP phones for small business in 2025.