Tools & Tips for Your Business Phone System
Making VoIP simple to understand and easy to use. Subscribe for updates and new features.
What is the Best VoIP Phone for a Small Business?
We compared all the top VoIP phones and narrowed it down to one brand that works best for small businesses. Read our reviews and recommendations.
10/12/2018 11:11:11 PM
Upload Custom Hold Music & On-Hold Messages
Add your own custom hold music and implement on-hold messages into your Telzio phone system.
9/19/2018 12:35:25 AM
Porting International Phone Numbers to Telzio
Porting fees for international phone numbers have been eliminated for Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Rep, Denmark...
9/8/2018 12:28:13 AM
Use Call Whisper to Train Call Center Agents in Real Time
Telzio offers live call monitoring tools to enhance training and quality control for call centers. Learn about Call Whisper and Call Barge.
8/31/2018 11:52:12 PM
How to Make 911 Calls with VoIP
You can make 911 calls with VoIP and register your physical address with emergency dispatch. Learn how to enable E911 on your phone system.
8/29/2018 8:54:00 PM
Update to Opening Hours Feature in Call Flows
Modifying different hours and routing your calls based on your own business schedule has never been easier with Telzio’s updated Opening Hours feature.
8/28/2018 10:04:53 PM
5 Communication Tools to Increase Productivity for Remote Workers
Telzio's cloud based phone system provides communication tools to increase productivity for remote workers. Learn more about our mobile app, webphone, collaboration tools, virtual fax, live reporting, and call recording features.
8/24/2018 12:21:19 AM
Netflix's 'Stranger Things' Marketing Campaign Hotline Powered by Telzio
The marketing campaign for 'Stranger Things' centered around a toll free number powered by Telzio. The hotline engaged fans to call in and hear clues.
8/23/2018 9:13:40 PM
Call Flow Enhancement: Move, Insert, and Delete Actions
It's even easier now to manage call routing with our latest update to Call Flows. Build intricate Call Flows right through your browser, and go live instantly!
8/14/2018 6:47:57 PM
Add Custom Announcements to Your Phone System
Customize Announcements for callers when they dial your business, such as news you want to promote, a marketing hotline, or an on-hold message.
7/13/2018 2:03:36 AM
Send Fax by Email for Better Security
It is a misconception that fax is more secure than email. In actuality, email is more secure, and faxing via VoIP is more secure than analog fax. Learn more about sending faxes using Telzio's secure VoIP system.
7/10/2018 9:19:47 PM
SMS Phone Numbers Now Available in 15 Countries
Telzio offers SMS phone numbers in 15 countries that can be used for texting in addition to calling. Browse our extensive inventory to find local and toll free phone numbers that are SMS enabled, and use your SMS numbers from anywhere.
6/30/2018 12:19:17 AM
Best Practices for Securing Your VoIP Phone System
Apply these best practices to keep your VoIP phone system and IP phones secure. Learn how hackers get into your phone system and how to prevent it.
6/15/2018 7:11:16 PM
View User Status and Call with One Click from the Dashboard
The Telzio Dashboard offers a list of all users, their BLF status, and one-click dial capability using the Telzio Webphone. Access BLF indicators and calling capabilities right through the browser.
6/15/2018 3:48:49 AM
Add Phone Numbers to a Whitelist to Bypass Spam Filter
Telzio offers a spam call blocking feature that filters incoming calls for telemarketers. In order to avoid certain phone numbers from being blocked by the spam filter, we'e added a whitelist feature where you can add a list of approved numbers.
6/13/2018 12:25:52 AM
Use Tags to Filter Voicemail, SMS, Call Recordings, and Fax
Tags are used to organize and filter lists of voicemails, text messages, recordings, and fax. You can customize tags and use them to quickly identify and sort through messages and items that need attention.
6/12/2018 11:07:19 PM
Telzio Sponsors Telethon Hotline for Suicide Prevention
Telzio sponsors telephone services for nonprofits and crisis hotlines throughout the US. Learn more about how we can help your organization, and best practices for telethon and hotline campaigns.
6/8/2018 7:19:19 PM
Create a Voicemail PIN for Users
Telzio Voicemail enables you to create a PIN code for accessing voicemails. Learn more about how to create a voicemail PIN with your Telzio phone service.
6/7/2018 12:36:07 AM
Make Calls Through Your Browser with the Telzio Webphone
The Telzio Webphone enables calling directly through your browser. Empower remote teams with calling capabilities they can use from anywhere, and manage everything through an intuitive online Dashboard.
6/4/2018 10:00:45 PM
GDPR Compliance at Telzio
Telzio provides data retention tools so you can control how long your data is stored. Learn more about GDPR compliance at Telzio.
5/25/2018 10:35:04 PM
What is a Rollover Line?
Rollover lines are used with traditional landlines to enable businesses to handle more than one phone call at a time. VoIP systems do not require rollover lines, as one VoIP line can handle unlimited simultaneous calls.
5/25/2018 6:25:49 AM
Company Directory Enables Callers to Search by Employee Name
Company Directory is a feature included with your Telzio phone system that allows callers to search for employees by name, and enables you to choose which departments are searchable.
5/15/2018 12:24:55 AM
7 Questions To Ask When Buying A New Phone System
Business VoIP providers offer vastly different feature and pricing options, but it's often hidden in the fine print. Find out what you need to know before you commit to a new phone system.
5/11/2018 9:49:52 PM
User Directory and BLF Status in Mobile App
The latest update to the Telzio Mobile App Version 4.4.0 includes a Global User Directory, BLF Status, and Answered Elsewhere information.
4/18/2018 7:07:29 PM
10 VoIP Features to Improve Your Customer Service
VoIP features are easy to configure through your Telzio Dashboard. These 10 features can be implemented into your VoIP phone system within minutes to enhance your customer service.
4/14/2018 12:28:38 AM
