Get the most out of your business phone system with our tips,
resources, and feature announcements.
The latest update to the Telzio Mobile App – Version 4.4.0 includes a Global User Directory, BLF Status, and Answered Elsewhere information.
4/18/2018 7:07:29 PM
Dial codes like *67 enable you to block your caller ID when dialing out. Find dial codes to sign in/out of queues, manage voicemail, monitor calls, intercom and page users/groups.
4/4/2018 7:54:09 PM
LIFT started using Telzio as the phone system for their Los Angeles office in 2016, and then expanded to using Telzio at their Chicago location as well. LIFT Mentors use the Telzio Mobile App to stay in touch with their mentees.
3/7/2018 8:53:18 PM
With your Telzio phone system, you can transfer calls to an entire group of users by simply giving the group an extension, and transferring the call to that extension. You can easily create groups and users on your Telzio Dashboard.
2/27/2018 10:03:30 PM
Telzio Affiliates earn 100% commission up to $10,000 cash per referral. Get a personalized link and earn by sharing the world’s leading business phone system with your network today.
2/22/2018 4:10:15 AM
Telzio Live Reports updates in real time with important data on your phone activity including agent status, number of callers in queues, and hold times. Included for all Users with your Telzio service.
12/18/2017 9:00:13 PM
Phone Analytics on your Telzio Dashboard provides data on the calling and text messaging activity across your phone system. Sort by dates, phone numbers, and call queue groups to get usage information for any given period.
11/20/2017 11:28:39 PM
Telzio sponsors telephone and hotline service for nonprofits, including the ability to create phone menus and forward to mobile phones.
10/26/2017 1:24:51 AM
Call Parking is a feature in business phone systems that enables you to place a call on hold and let another employee resume the same call from a different phone. Call parking places the caller on hold in a designated extension and allows another employee to pick up the call from any other phone in the organization by dialing into that extension.
10/10/2017 10:51:58 PM
Among the top cloud phone system benefits, scalability is the number one reason growing businesses must switch.
10/5/2017 2:33:45 AM
Updating firmware on your IP phones keeps your phones secure, eliminates bugs, enhances features, and adds new features. Enabling automatic firmware updates on your IP phones is ideal for easy maintenance of your company’s VoIP hardware.
9/30/2017 1:22:40 AM
Telzio powers national hotlines and toll free numbers for businesses and nonprofits around the world, including the newly formed Travelers Assistance Project in association with CAIR-Chicago.
9/14/2017 6:05:01 PM
Telzio offers Two-Factor Authentication for securing logins to your business phone system.
9/11/2017 12:57:08 AM
Two-Factor Authentication (2FA) is an extra layer of security for protecting logins to important websites you access that contain vulnerable information, such your bank, email, and phone system.
9/10/2017 11:42:17 PM
To outsource or not outsource is not a binary decision. In many instances, there is a lot to weigh based on the size of your company, your staff’s expertise, cost savings and the risks involved. Whether you are an IT outsourcing vendor, a small business operator, or a highly technical IT staff member at a company,… View Article
9/10/2017 12:09:06 AM