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Call Logs

Detailed records and breakdown of all call activity. Includes comprehensive data and exporting capabilities.

About call logs

Details about every call

The call log provides a step-by-step analysis of what occurred on each call, and relevant links to call recordings and voicemail messages. You can find information from what option the caller selected in the phone menu, to which users were available to answer. Use call logs to extract knowledge that's meaningful to your business. Apply filters to isolate the data and export reports into excel and other applications.

Queue overview in Telzio's mobile app.



Can I get to recordings from call logs?

Yes. The call log detail includes a link to the call recording and voicemail message if available.

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