The call log provides a step-by-step analysis of what occurred on each call, and relevant links to call recordings and voicemail messages. You can find information from what option the caller selected in the phone menu, to which users were available to answer. Use call logs to extract knowledge that's meaningful to your business. Apply filters to isolate the data and export reports into excel and other applications.
Yes. The call log detail includes a link to the call recording and voicemail message if available.
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