Phone menus, also known as auto attendants, are often the first thing callers hear when they contact your business. The phone menu greets callers, and offers options to connect to the desired party by dialing the corresponding number on their keypad. With Telzio, you can easily customize these options.
The phone menu can direct calls to extensions, departments, announcements, and much more. Telzio provides over a dozen powerful options to handle incoming calls, such as queues and time filters. What's more, auto attendants work 24/7, and serve as the first line of defense against unwanted calls.
Customize incoming call flows and use menus to direct callers to the right place.
Offer personalized options for your callers such as by language, team, or location.
Record or upload custom greetings and announcements about your business.
Create multi-level menus to guide callers to a specific team, office, or announcement.
We've designed a simple tool to build phone menus.
"Thank you for calling our company.
Press 1 for sales, press 2 for support, press 3 to hear our business hours, or if you know the extension of the person you want to reach, dial it now."
Everything you need to set up a fully-functional phone menu system is included with Telzio. Keep the announcements on your phone system current with easy recording and text-to-speech tools, and instantly add call menu options as needed.
Add as many flows as needed for different offices and phone numbers.
Upload a file, record in the browser, or use our text-to-speech tool.
Mark the options on the dialpad that correspond to your greeting.
Route callers to users, groups, queues, announcements, and more.
You can record a greeting directly through the browser, upload an audio file, or use our text-to-speech tool to generate a custom greeting.
Yes. You can add an unlimited number of phone menus and sub-menus as part of your Telzio service.
Phone menu and auto attendant are used interchangeably. Phone menus can also be called IVR menus, auto-receptionists, call menus, and digital receptionists.
No. Even if the internet at your location goes down, callers will still be connected to your phone menu. In those situations, you can set up a failover so that calls get routed to cell phones.
Everything you need to manage calls, messages, and administration of your phone system included from day one.Explore all features
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