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Jennifer Chen

Jennifer Chen

Jennifer is part of the content marketing team at Telzio, providing insight and tips on how Telzio can be used to optimize business communications and customer service.

Create a Phone Extension in 5 Seconds with Telzio

December 11, 2014

Suppose your small business has a main phone number with extensions for all your employees.

What happens when you hire a new person?

It used to be that you had to call a technician to come out and add a line in your office somewhere in a closet full of servers, but those days are over.

With Telzio you can create a new phone extension in seconds. Don’t bother waiting for technical support or dealing with contracts, because you can do it yourself through the website for free. This is what “cloud-based” should be! Easy to scale and free to add new users. Each user has an extension, and you can add and delete users at no cost.

When you add a new user there are no charges on your account and no contracts to sign.

Users can set up their voicemail directly through their phone by hitting the voicemail button or by dialing *98. This will take them to the settings where they can record a voicemail greeting and check messages.

Besides creating free phone extensions for everyone, you can customize your phone system to handle incoming calls in different ways (i.e. phone menu, receptionist, business hours). This is done with Call Flows, where you can customize menu greetings, call routing to groups, queues, and hold music.

Get started with a free trial to see how easy it is.