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Diana Chu

Diana Chu

Diana is the Chief Customer Officer at Telzio and enjoys helping customers get the most out of their Telzio services.

How to Assign Administrators and User Permissions

March 22, 2018

User Permissions enable you to grant certain employees access to manage different parts of your Telzio phone system, such as Billing, Call Flows, and other Users. You can enable a User to do one of all of the following:

  • Manage Call Flows
  • Read Call Logs
  • Manage Plans and Numbers
  • Manage Users
  • Monitor Calls
  • Access All Recordings
  • Manage Billing

Administrators

You can grant an employee full access to your account by making them an Administrator.

  1. Navigate to the Users page on your Telzio Dashboard.
  2. Click on the User who you want to make an administrator.
  3. Click on the toggle button called Administrator Update Detailsunder the User Details section and hit .

Administrators will be able to manage all the tasks listed under Permissions.

A toggle button to turn administrator on and off.

Related: Use Tags to Filter Voicemail, SMS, Call Recordings, and Fax

User Permissions

To grant access to only certain parts of your phone system to a User, select from the Permissions drop-down list on the User Details page.

  1. Navigate to the Users page on your Telzio Dashboard.
  2. Click on the User who you want to give Permissions to.
  3. Select the PermissionsUpdate Details in the drop-down menu under the User Details section and hit .

User permissions including manage call flows, read call logs, manage plans and numbers, manage users, monitor calls, access call recordings, and manage billing.

Manage Call Flows
Read Call Logs
Manage Plans and Numbers
Manage Users
Monitor Calls
Access All Recordings

Manage Billing – User can add, edit, and delete your payment source and auto-recharge status.