Telzio RingCentral Comparison - Pricing and Feature Breakdown 2025
In this detailed comparison we break down the cost between RingCentral versus Telzio for a 25-person company.

Here is a comparison of Telzio versus RingCentral, with a focus on pricing and features.
Let's jump in with an example.
This table provides a detailed comparison between Telzio and RingCentral using the example of a 25-employee company, with moderate to high phone usage and custom call routing requirements.
Feature/Item | Telzio (Custom Pricing) | RingCentral Premium + Contact Center (No Video) |
---|---|---|
Monthly Commitment | $574/month for unlimited users | ~$1,125/month for 25 users |
Users Supported | Unlimited | Per-user billing |
Local Phone Numbers | $1/month per local number | 1 number included/user; extra at $4.99/mo |
Toll-Free Numbers | $5/month per toll-free number | $4.99/month per toll-free number |
Local Call Minutes | 7,000 mins included; extra at $0.036/min | Unlimited local calling included |
Toll-Free Call Minutes | 7,000 mins included; extra at $0.046/min | 2,500 mins included; extra at ~$0.039/min |
SMS (Local) | 250 outbound messages included; extra at $0.052/message; Unlimited inbound included |
200 messages included; extra at $0.0085 per message for inbound & outbound |
SMS (Toll-Free) | $0.038 per message | $0.0075 per message |
Advanced Call Queues | Included | Included |
Contact Center Features | Included | Included |
Call Recording | Unlimited Storage | Limited Storage |
Live Reporting/Analytics | Included | Included |
Fax/Digital Services | Pay-per-minute | Unlimited included |
Mobile/Web Apps | Included | Included |
Estimated Monthly Total | $574/month | ~$1,125/month |
Cost Breakdown & Considerations
Based on this scenario, here's the snapshot of how RingCentral compares to Telzio when it comes to pricing.
Telzio:
- Custom pay-as-you-go pricing based on usage with a minimum $574 spend.
- Low fixed minute rates for overages.
- Unlimited users.
RingCentral Premium + Contact Center:
- Much higher fixed cost at ~$1,125/month minimum for 25 users.
- Unlimited local calls/SMS, but limited toll-free (2,500 mins included).
- Small incremental cost for extra toll-free minutes, but overall pricing more predictable for heavy local call/SMS usage.
Understanding Telzio Pricing
Telzio offers businesses an innovative, transparent pricing model built around monthly commitments and scalable usage. A sample plan tailored for a business with 25 employees includes:
- Monthly Commitment: $574
- Local Phone Numbers: $1/month per local number
- Toll-Free Numbers: $5/month per toll-free number
- Included Minutes: 7,000 local minutes ($0.036/min) and 7,000 toll-free minutes ($0.046/min)
- SMS Pricing: $0.052 per outbound local SMS (free inbound SMS) and $0.038 per toll-free SMS
- Features: Unlimited users, call recording, advanced call queues, live reporting, analytics, digital fax, mobile/web apps
Telzio's approach benefits businesses with clear, controlled monthly costs with no per-user charges. Unlimited user inclusion means easy scalability without incremental cost increases as your team grows.
How Does RingCentral Pricing Compare?
RingCentral adopts a per-user pricing strategy. For comparison, the Premium plan (with Contact Center features, without video) suitable for similar-sized businesses includes:
- Monthly Commitment: Approximately $44.99/user/month, totaling around $1,125/month for 25 users
- Included Numbers: One number per user (local), additional local numbers at $4.99/month
- Toll-Free Numbers: $4.99/month each
- Included Minutes: Unlimited local calling and SMS, 2,500 toll-free minutes (extra minutes at $0.039/min)
- SMS Pricing: Unlimited local SMS; toll-free SMS at $0.0075 per message
- Features: Automatic call recording, advanced analytics, integrated contact center features (IVR, queues), digital fax, mobile/web apps
RingCentral's strength is unlimited local usage, ideal for teams with heavy local communication needs, though it comes with significantly higher fixed monthly costs.
RingCentral Add-ons That May Increase Costs Further:
- Additional Toll-Free Minutes: beyond included 2,500 mins (~$0.039/min extra)
- Additional Numbers: $4.99/each per month
- High-Volume SMS add-on (if high SMS volume): $0.0085/message
- Advanced analytics upgrades, if required beyond Premium
Customer Ratings and Reviews Comparison
Last but not least, you want to consider the experience of real customers. Here's a rundown of how people feel about what they get from RingCentral versus Telzio.
Platform | Average Rating | Summary |
---|---|---|
Telzio | 4.4/5 | Consistently positive. Users praise ease-of-use, value, and strong support. Few complaints. |
RingCentral | 3.1/5 | Mixed reviews. Loved for robust features, but criticized for support and billing frustrations. |
How to learn more about Telzio
- Schedule a time for a demo.
- Call or text 888-998-9080.
- Write on the live chat to talk to a real person.