Why is Telzio the best phone service for small businesses?

Telzio makes it possible for small businesses to access the same advanced technology for building phone systems as large enterprises, without the cost. We offer a unique model that includes all premium features and unlimited users, so the pricing is truly scalable. Further, we offer exceptional customer support. Your team has a direct line of communication with their account manager, as well as our world class technical team to assist you with configuration and management of your business phone service anytime you need it.

Telzio is HIPAA compliant and SOC2 compliant, and we offer a BAA free of charge. Many of our customers include hospitals and highly regulated organizations that have strict requirements for security of their phone services. Healthcare professionals rely on Telzio for secure calling and texting through our website and mobile app.

How does Telzio compare to RingCentral?

Telzio customers frequently switch from RingCentral to Telzio to find better customer support on their phone system. Our technical support team offers unbeatable service, and are known to go above and beyond. Our five star reviews showcase just how much our customers love our support. Further, Telzio does not charge for premium features like RingCentral does. All our features and unlimited users are included.

How does Telzio compare to Google Voice?

Telzio offers a far more robust phone system than Google Voice, live customer service team members that you can call and talk to, and reliable call quality so you don't miss any calls.

Business phone service with unlimited users for $40/month

Get the business phone service and support your team needs for calling and texting, and manage it all through our easy-to-use website and mobile app.

Sign up Contact sales

Telzio app is available on both iOS and Android

Get secure calling with the Telzio Mobile App

Enable your team to manage calls and texts through our web and mobile apps, so they can work from anywhere.

Telzio is HIPAA compliant and provides secure calling and texting for healthcare and professional teams that have strict privacy requirements.

Our app enables your team to work remotely while having a secure and private business line on their mobile phones that’s separate from their personal number.

Flexibility and security for your team’s protected conversations.

Automated attendants

Manage callers with auto attendants and professional greetings that are easy to generate with our intuitive text-to-speech tool.

Efficient call routing

Filter inbound calls through business hours, menu options, and updated announcements, and save time with voicemail to email transcriptions.

Unlimited users

Save with usage-based plans, and add all the users you need. Our disruptive pricing model delivers maximum cost savings and scalability.

Remote capabilities

The Telzio Mobile App, Webphone, and Dashboard enables people to work and manage your business phone system from anywhere.

Delivering business phone solutions at Versa Products

Versa's biggest challenge was managing their prior business phone system. Even minor changes or adding new users required waiting for a technician to visit on site. Telzio changed that for this small business with our easy-to-use service and reliable support.

Solution

Telzio provided a user-friendly interface where Versa Products was able to set up a new and improved phone system, and keep their local and toll free numbers.

They configured phone menus, queues for each team, and schedules to automate inbound customer service calls. They also integrated their CRM to track Telzio call data. Intercom and cordless phones were deployed throughout the facility, as well as desk phones and web phones.

Telzio provided Versa Products monthly savings of 52%.

Impact

Internal communications are now much more efficient, and sales teams are able to better track customer buying experiences and optimize customer service processes.

Whereas before it was necessary to contact a technician for any little change, they can now manage their system through the web browser, where changes are live instantly. In addition, their monthly cost was reduced by 52%.

Communicating with our customers is now much more efficient and organized, and we lowered our monthly cost by over 52%.

Nathan Endow
IT Director at Versa Tables

Read story

Business phones you can use anywhere

Telzio provides flexible and feature-rich apps for managing calls and text messages from any location. Full inbound and outbound calling capabilities from any device eliminates the need for other services, and you get an all-in-one solution.

Telzio app on a mobile device and on a desktop monitor

Reliable mobile app & webphone

Get all the professional features for calling and texting conveniently from a mobile device or computer. Enable people to use their cell phone for work while keeping their personal line separate. Outbound calls made from the Telzio app display your business in the caller ID, and inbound calls are easy to identify as work calls.

Fully supported VoIP phones

Telzio connects seamlessly with desk phones and conference phones. Phones arrive ready-for-calling come with full support from our in-house technical team. You can also bring existing VoIP phones, and easily manage all your devices online.

Manage conversations better with Telzio

Collaborate on conversations

With features like tagging, commenting, and reassigning, Telzio enables teams to collaborate on managing customer communications such as text messages and voicemails.

The online dashboard is intuitive and enables people to manage customer conversations from anywhere.

Filter incoming calls

Allow important work calls to come through, and block out the spam. Telzio provides a built-in robocall blocking system that uses machine learning to continuously fend off unwanted calls.

Create custom auto attendants and announcements to answer frequently asked questions about your business.

Experience the difference in our customer support

Customers frequently come to us for better customer support, and that’s exactly what they get when they switch to Telzio.

Regardless of your size, your business will have a hands-on account manager to provide your team with personalized support every step of the way, and a world-class technical support team to help you troubleshoot any issue with your devices and configuration of your phone services.

Visit our Google reviews to see what our customers are saying.

Initial scoping

Full understanding of your organization's calling and texting requirements
Consultation and recommendations for selecting solutions and products
Participation in Q&A meetings with your stakeholders

Implementation

Tangible plan of action created with you and your team
Assistance with configuration of call flows and features
Online training sessions with your primary stakeholders

Maintenance

Always available for advice on products and features
Single point of contact for ongoing account maintenance
Your liaison for escalations of technical support tickets

Optimizations

Your extra eye on spendings as your company grows
Expert knowledge about new products and industry trends
Someone who knows your company and phone system needs

We make phone systems easy and affordable

With Telzio, small businesses get all the capabilities of an enterprise phone system without the cost, constraints, or commitments. Get started from day one without any hardware, contracts, or in-person visits.

Telzio maintains your phone system in the cloud and provides unlimited users and features, so you have access to advanced VoIP features and our user-friendly interface.

All you need is internet.

A mobile app you can rely on

Our cutting-edge mobile app and infrastructure ensures that your business calls are delivered every time and at the best possible call quality based on your network conditions.

With the mobile app, professionals can securely use their business number for calling and texting on their cell phones, with full capabilities including call transferring, voicemail management, SMS, company directory, and much more.

Zero on-premise equipment

With cutting-edge cloud technology, you no longer have to worry about the maintenance expenses of running an on-premise phone system or managing any hardware.

Telzio provides a reliable cloud-hosted environment that prevents downtime on your phone system, even if your power or network fails. Automatically re-route calls to mobile devices during a failover, and your callers will never notice.

Get peace of mind from our global network of redundant systems, designed for resilience with zero downtime tolerance.

Effortless administration

Through our highly intuitive and modern UI, you can easily make modifications to your phone system yourself.

Whether you need to add a user, update a call group, change a routing, or simply update a greeting - you can do it right from the convenience of your web browser.