As of today we have eliminated porting fees for international phone numbers from most countries. You can now port numbers to Telzio from the following countries at no additional cost to your service:
- Czech Republic
- New Zealand
- Puerto Rico
- South Africa
- United Kingdom
- United States
Porting fees still apply for phone numbers from Finland, Sweden, and Switzerland, until further notice. To find out what the current porting fees are, contact us.
What is number porting?
Number porting is done when you switch to a new phone carrier. When you port a number, you transfer the service from one provider to another.
How do I port a number?
When you sign up with Telzio, you can keep your existing phone numbers by submitting a number porting request online. All you need to submit the request is the account owner information and a copy of your recent phone bill.
Telzio customers go to telzio.com/porting to submit a porting request.
Is my number portable?
To check number portability, email email@example.com or write us on the chat with your phone number. We'll let you know if the number can be ported. In most cases, phone numbers are portable. In rare cases, a phone number may not be portable due to technical restrictions.
If you submitted a porting request that was declined by your previous carrier, contact us for help. Per FCC rules, you own your phone numbers and a carrier cannot refuse to port your number to a different carrier. What to do when a carrier refuses to port your number.
Where can I get international phone numbers?
Telzio offers a large inventory of international phone numbers from over 60 countries. Customers can browse for international phone numbers by visiting Plans & Numbers - Add Numbers. If you don't find the number you want, reach out to us for help with your search.
Non-Telzio customers can visit our pricing page to see a list of all the countries where we currently offer phone numbers.
Diana is the Chief Customer Officer at Telzio and enjoys helping customers get the most out of their Telzio services.