Guide: How to Set Up a Grandstream GXP2160

Grandstream’s small business and enterprise IP phones have fast become very popular. I usually recommend them to people buying IP phones for the first time because of their intuitive interface, great design, modern features and fantastic quality. Oh yes, did I mention that the price is less than half of similar models from Cisco or Polycom?

Grandstream GXP2160Here’s how to setup my favorite model, the GXP2160 IP phone for VoIP service with Telzio. We’ll go over everything from basic setup that will allow you to make calls, to inserting presence indicators that will show you which of your co-workers who are available or on the phone.

Step 1: Get the IP of the phone

While you can setup everything through the display on the phone, it is a lot easier to manage through your web browser. To do this, you first have to find the IP address of the phone. Click on the “UP” arrow button and the IP address will show in the display. In my case the IP is 192.168.1.68. Please note that the IP will most likely be different on your phone.

How to find the IP address on a Grandstream GXP2160

Click on the “UP” button to show the IP address in the display

 

 

Step 2: Log on to the phone’s web interface

Now that you have the IP, it’s time to log on to the phone’s web interface. From a computer connected to the same network as the phone, open an internet browser and enter the IP address in the address line.

In my case I’ll enter http://192.168.1.68 (Because the IP of my phone is 192.168.1.68).

This will take you to the phone’s login page.
The standard username and password is:

Username: admin
Password: admin

Grandstream GXP2160 Login Page

Username: admin Password: admin

 

 

Step 3: Set up your account

From the top-menu of the page, go to:
Accounts -> Account 1 -> General Settings

Enter the following information:

  • Account Active: YES
  • Account Name: Your Name
  • SIP Server: sip.telzio.com
  • SIP User ID: The user’s username
  • Authenticate ID: The user’s username
  • Authenticate Password: The user’s password
  • Name: Your full name
  • Voice Mail UserID: Your Extension

Click on “Save and Apply”.

Grandstream GXP2160 Network Settings

Accounts -> Account 1 -> General Settings

 

 

Step 4: Enter Network Settings

From the top-menu of the page, go to:
Accounts -> Account 1 -> Network Settings

Change the setting for “NAT Traversal” to Auto

Click on “Save and Apply”.

Grandsteam GXP2160 Account Setup Page

Accounts -> Account 1 -> Network Settings

 

 

 

Step 5: Set Presence

From the top-menu of the page, go to:
Settings -> Programmable Keys

Scroll down to the section “Multi-Purpose Keys“. For each of the other users on your account, do the following:

  • Change “Mode” to “Busy Lamp Field (BLF)“.
  • Set “Description” to the username of the user you want to display
  • Set “Value” to the username of the user you want to display.

Important: Usernames are case-sensitive, so make sure you use uppercase and lowercase correctly when entering.

Click on “Save and Apply”.

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Peter leads innovation at Telzio. Born and raised in Denmark and coding since the age of six, Peter thrives on creating new efficient solutions and minimalistic, modern designs. He now lives in Los Angeles where he enjoys hiking with other thought leaders and his Siberian husky.