Reporting

  • Call Logs

    Learn about Call Logs, where you can manage, sort, and export all the phone activity on your Telzio service.

  • Live Reports

    Telzio Live Reports displays real-time call activity on queues, including agent status and important call statistics. Live Reports is available to all Users and Admins with all Telzio plans at no additional cost.

  • Call Analytics

    Analytics on your Telzio Dashboard provides reporting metrics on your calls, messages, queues, and users for any selected period of time.