Reporting

• Call Logs

  Learn about Call Logs, where you can manage, sort, and export all the phone activity on your Telzio service.

• Call Analytics

  Analytics on your Telzio Dashboard provides reporting metrics on your calls, messages, queues, and users for any selected period of time.

• Live Reports

  Telzio Live Reports displays real-time call activity on queues, including agent status and important call statistics. Live Reports is available to all Users and Admins with all Telzio plans at no additional cost.