Two-Factor Authentication

Updated: Sep 9, 2017

Two-Factor Authentication adds an extra layer of security to your phone system by requiring an additional code to log into the Telzio website.

Important notes about Two-Factor Authentication:

  • Two-Factor Authentication requires the Google Authenticator app. Download it now for iOS and Android.
  • Both Account Owners and Users can enable Two-Factor Authentication.
  • Account Owners can see which Users have Two-Factor Authentication on the Users page, indicated by the lock icon on the far right.

Account Owners

After you’ve downloaded the Google Authenticator app, follow these steps to enable Two-Factor Authentication for Telzio Account Owners:

  1. Navigate to Account Settings
  2. Under Preferences, move the Two-Factor Authentication toggle to ON
  3. Click Update Preferences, and then you’ll see a QR code
  4. Scan the code with your Google Authenticator app
  5. Enter the code into the field provided on the Telzio website
  6. Click Enable Two-Factor Authentication

Users

After you’ve downloaded the Google Authenticator app, follow these steps to enable Two-Factor Authentication for Telzio Users:

  1. Hover over your name in the top right corner of the Dashboard
  2. Click on User Settings
  3. Move the toggle under Two-Factor Authentication to ON
  4. Click Save Changes, and you’ll see a QR code
  5. Scan the code with your Google Authenticator app
  6. Enter the code into the field provided on the Telzio website
  7. Click Enable Two-Factor Authentication