Two-Factor Authentication

Two-Factor Authentication adds an extra layer of security to your phone system by requiring an additional code to log into the Telzio website.

Important notes about Two-Factor Authentication:

• Two-Factor Authentication requires the Google Authenticator app. Download it now for iOS and Android.
• Both Account Owners and Users can enable Two-Factor Authentication.
• Account Owners can see which Users have Two-Factor Authentication on the Users page, indicated by the lock icon on the far right.
  

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Account Owners

After you’ve downloaded the Google Authenticator app, follow these steps to enable Two-Factor Authentication for Telzio Account Owners:

1. Navigate to Account Settings
2. Under Preferences, move the Two-Factor Authentication toggle to ON
3. Click Update Preferences, and then you’ll see a QR code
4. Scan the code with your Google Authenticator app
5. Enter the code into the field provided on the Telzio website
6. Click Enable Two-Factor Authentication

Users

After you’ve downloaded the Google Authenticator app, follow these steps to enable Two-Factor Authentication for Telzio Users:

1. Hover over your name in the top right corner of the Dashboard
2. Click on User Settings
3. Move the toggle under Two-Factor Authentication to ON
4. Click Save Changes, and you’ll see a QR code
5. Scan the code with your Google Authenticator app
6. Enter the code into the field provided on the Telzio website
7. Click Enable Two-Factor Authentication