Telzio Blog

Get the most out of your business phone system with our tips,
resources, and feature announcements.

Add Phone Numbers to a Whitelist to Bypass Spam Filter

New Features

Telzio offers a spam call blocking feature that filters incoming calls for telemarketers. In order to avoid certain phone numbers from being blocked by the spam filter, we’ve added a whitelist feature where you can add a list of approved numbers.

6/13/2018 12:25:52 AM

Create a Voicemail PIN for Users

New Features

Telzio Voicemail enables you to create a PIN code for accessing voicemails. Learn more about how to create a voicemail PIN with your Telzio phone service.

6/7/2018 12:36:07 AM

What is a Rollover Line?

VoIP Education

Rollover lines are used with traditional landlines to enable businesses to handle more than one phone call at a time. VoIP systems do not require rollover lines, as one VoIP line can handle unlimited simultaneous calls.

5/24/2018 11:25:49 PM

How do Affiliate Programs work?

Business Growth

Affiliate programs are performance-based, where affiliates get paid for referring customers through their own marketing efforts. Affiliates can be but are not always customers, and they are not employees.

3/2/2018 9:50:12 PM

How to Transfer Calls to a Group of Users

Tools and Tips

With your Telzio phone system, you can transfer calls to an entire group of users by simply giving the group an extension, and transferring the call to that extension. You can easily create groups and users on your Telzio Dashboard.

2/27/2018 10:03:30 PM

What are USF Fees?

VoIP Education

Universal Service Fund (USF) fees are imposed by the FCC on telecommunications companies, and intended to ensure that everyone in the U.S. has access to telephone services. USF fees change quarterly and can be found on the FCC website.

2/20/2018 10:52:02 PM