Telzio Blog

Get the most out of your business phone system with our tips,
resources, and feature announcements.

How do Affiliate Programs work?

Business Growth

Affiliate programs are performance-based, where affiliates get paid for referring customers through their own marketing efforts. Affiliates can be but are not always customers, and they are not employees.

3/2/2018 9:50:12 PM

How to Transfer Calls to a Group of Users

Tools and Tips

With your Telzio phone system, you can transfer calls to an entire group of users by simply giving the group an extension, and transferring the call to that extension. You can easily create groups and users on your Telzio Dashboard.

2/27/2018 10:03:30 PM

What are USF Fees?

VoIP Education

Universal Service Fund (USF) fees are imposed by the FCC on telecommunications companies, and intended to ensure that everyone in the U.S. has access to telephone services. USF fees change quarterly and can be found on the FCC website.

2/20/2018 10:52:02 PM

New Automated SMS Service from Telzio

New Features

Automated SMS service from Telzio enables you to send a text message to any person or group triggered by an event on your phone system such as a missed call, voicemail, or payment.

10/23/2017 11:47:42 PM

Call Parking Feature: How to Park Calls

New Features

Call Parking is a feature in business phone systems that enables you to place a call on hold and let another employee resume the same call from a different phone. Call parking places the caller on hold in a designated extension and allows another employee to pick up the call from any other phone in the organization by dialing into that extension.

10/10/2017 10:51:58 PM

Pros and Cons of Outsourcing IT Management

Business Growth

To outsource or not outsource is not a binary decision. In many instances, there is a lot to weigh based on the size of your company, your staff’s expertise, cost savings and the risks involved. Whether you are an IT outsourcing vendor, a small business operator, or a highly technical IT staff member at a company,… View Article

9/10/2017 12:09:06 AM