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business growth

Okay, so you’ve taken out a second mortgage to buy the latest iPhone iteration the iPhone 6 or 6plus, which comes complete with the new iOS8. In tandem, you've signed for a VoIP service to make calls for your small business. So what kind of ROI might you be expecting from those investments?

business growth

Deciding on a mobile-only strategy for your business phone system can increase cost savings and remote working flexibility for your team.

tools and tips

You can transfer calls to a call flow and test your call flow before it goes live, by giving your call flow an extension. What is a Call Flow? A call flow is the path you design for incoming calls, such as business hours, auto attendants, forwarding to different phones, and voicemail. 1. Transfer calls to a

tools and tips

This tutorial will show you how to break any carrier-locked software on a Polycom Soundpoint IP330 IP phone. Although the procedure hasn't been tested on other phones in the same series, it will likely work on other models as well. The general concept is to reinstall the software that is running on the IP phone. By doing

customers

Lewis Family Natural Health is a husband and wife team of experts in naturopathic and holistic medicine who rely on Telzio's cloud phone system for their flourishing practice. Doctors Eric and Kristina Lewis assist patients locally in Asheville, North Carolina and consult nationally with patients across the United States through personalized natural healthcare and alternative medicine therapies

phones

Just as I thought Grandstream's user interfaces couldn't get any better, this new little one hits my doorstep. BOOM! The new Grandstream GXP1610 two-line phone arrived, and the first thing that caught my eyes when I plugged it in, is something that I can't believe no one has done before. The phone's display first shows a little welcome message

tools and tips

Say you answer an incoming call and the caller wants to speak to someone in your company who you know is busy or doesn't want to take that call. You can transfer the caller directly to that person's voicemail by pressing 0 plus the person's extension. This will transfer calls directly to the user's voicemail, without ringing

tools and tips

Call Screening enables you to hear the name of the Call Flow announced before you answer an incoming call. This is helpful if you have unique phone numbers for different departments, campaigns or properties, and want to hear who the caller is trying to reach before you handle the call. A Call Flow is the

voip education

Answers to the top 5 FAQs about VoIP phone systems for small businesses.

tools and tips

You can set your time zone in Account under your Billing Details. This will ensure that your call logs and messages have the correct time stamp. Watch out for Tip Tuesdays for pointers on how to make the most out of your phone system with Telzio.

tools and tips

Suppose your small business has a main phone number with extensions for all your employees. What happens when you hire a new person? It used to be that you had to call a technician to come out and add a line in your office somewhere in a closet full of servers, but those days are over. With

tools and tips

Calling internally with Telzio is free. You can call anyone on your phone system by dialing their 3 digit extension. This will not use up any of your free minutes or incur any charges. To dial another person in your office, directly dial their 3 digit extension (on some phones you will need to hit

phones

Grandstream's small business and enterprise IP phones have fast become very popular. I usually recommend them to people buying IP phones for the first time because of their intuitive interface, great design, modern features and fantastic quality. Oh yes, did I mention that the price is less than half of similar models from Cisco.

customers

BOND is a full service marketing agency in the media district of Hollywood, California. From blockbuster films like Batman and Jurassic World to top television like The Simpsons and HBO, BOND produces the ads that capture our attention.

tools and tips

The Extensions Directory in your call flow allows callers to enter the phone extension of the person they are trying to reach. There are different places you can insert the Extensions Directory in your call flow, like as an option in the IVR Menu, or at the very beginning of your call flow.

new features

We've added a new feature so that now when you receive an email notification with a new voicemail, you can also see the name of the Call Flow where the voicemail was left. This is helpful if you have multiple lines for different purposes and you need to track where the call came from.

business growth

Telzio provides phone systems for real estate agents, with calling using our free mobile app and call forwarding to agents in any location.

business growth

Google Voice officially launched in March of 2009. Although there was a lot of excitement surrounding the launch, there were also plenty of bugs within the original version of the product. And while Google has put a lot of effort into developing their Android platform over the last five years, Google Voice has not

business growth

Whether you’re a business owner or responsible for keeping your company’s expenses under control, anyone involved with business finances understands the value in reducing monthly overhead. Cutting down fixed monthly costs is a great way for a business to prepare for an unexpected obstacle.

business growth

Today’s most wealthy companies have earned their billions because they had the foresight to embrace everything that the Internet had to offer them. Fortune 500 leaders such as Amazon, Google, Microsoft, and Apple used the World Wide Web to empower their customers, and who were willing to put traditional business methods behind them