Blog

tools and tips

Call Screening enables you to hear the name of the Call Flow announced before you answer an incoming call. This is helpful if you have unique phone numbers for different departments, campaigns or properties, and want to hear who the caller is trying to reach before you handle the call. A Call Flow is the

voip education

Answers to the top 5 FAQs about VoIP phone systems for small businesses.

tools and tips

You can set your time zone in Account under your Billing Details. This will ensure that your call logs and messages have the correct time stamp. Watch out for Tip Tuesdays for pointers on how to make the most out of your phone system with Telzio.

tools and tips

Suppose your small business has a main phone number with extensions for all your employees. What happens when you hire a new person? It used to be that you had to call a technician to come out and add a line in your office somewhere in a closet full of servers, but those days are over. With

tools and tips

Calling internally with Telzio is free. You can call anyone on your phone system by dialing their 3 digit extension. This will not use up any of your free minutes or incur any charges. To dial another person in your office, directly dial their 3 digit extension (on some phones you will need to hit

phones

Grandstream's small business and enterprise IP phones have fast become very popular. I usually recommend them to people buying IP phones for the first time because of their intuitive interface, great design, modern features and fantastic quality. Oh yes, did I mention that the price is less than half of similar models from Cisco.

customers

BOND is a full service marketing agency in the media district of Hollywood, California. From blockbuster films like Batman and Jurassic World to top television like The Simpsons and HBO, BOND produces the ads that capture our attention.

tools and tips

Telzio enables you to forward calls to multiple phones in any location. Route incoming calls on your business number, and add professional features like hold music, call queues, and call recording.

tools and tips

The Extensions Directory in your call flow allows callers to enter the phone extension of the person they are trying to reach. There are different places you can insert the Extensions Directory in your call flow, like as an option in the IVR Menu, or at the very beginning of your call flow.

new features

We've added a new feature so that now when you receive an email notification with a new voicemail, you can also see the name of the Call Flow where the voicemail was left. This is helpful if you have multiple lines for different purposes and you need to track where the call came from.

business growth

Telzio provides phone systems for real estate agents, with calling using our free mobile app and call forwarding to agents in any location.

business growth

Google Voice officially launched in March of 2009. Although there was a lot of excitement surrounding the launch, there were also plenty of bugs within the original version of the product. And while Google has put a lot of effort into developing their Android platform over the last five years, Google Voice has not

business growth

Whether you’re a business owner or responsible for keeping your company’s expenses under control, anyone involved with business finances understands the value in reducing monthly overhead. Cutting down fixed monthly costs is a great way for a business to prepare for an unexpected obstacle.

business growth

Today’s most wealthy companies have earned their billions because they had the foresight to embrace everything that the Internet had to offer them. Fortune 500 leaders such as Amazon, Google, Microsoft, and Apple used the World Wide Web to empower their customers, and who were willing to put traditional business methods behind them

business growth

As technology advances, small business owners don’t want to be viewed by their clientele as not keeping up with the times, and a quick look at your phone bill might be the tip-off. Long gone are the days of fax machines, rolodexes and printed promotional materials.

business growth

Many entrepreneurs are attracted to online business and startups because they prefer to handle communication by email instead of the phone.

business growth

The digital age has presented small businesses with many challenges, but the benefits far outweigh the hurdles – particularly, when online tools can help us improve productivity that saves us time and money. Research has shown that VoIP (voice over internet protocol) can significantly aid SMBs in improving productivity for our employees and ourselves.

tools and tips

Forwarding calls from your business number to your cell phone can help you avoid missed calls when you're not at your desk. Learn how to set up call forwarding.

phones

Factors to consider when shopping for new headsets for your call center.

tools and tips

Telzio makes it easy to get a temporary phone number for marketing campaigns and short-term projects. Flexible month-to-month plans include all business VoIP features and easy management.