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new features

How to switch devices during an active call, without disconnecting.

business growth

The pitfalls of a legacy phone system may be hurting your business. Learn how to overcome them with Telzio.

phones

I've said it before: Grandstream's products just keep getting better and better. The only 13 year old company has managed to go from making cheap toy phone looking devices with poor quality and lots of bugs to being the master of its industry – and in only a few years. Since Grandstream a few years back launched

business growth

Phone companies are required by law to port your number out when you start service with a new carrier. According to the FCC, a company can't refuse to port your number even if you have an outstanding balance or unpaid termination fees. Still, in some cases, service providers reject porting requests, taking hostage of a phone number you thought you

voip education

The rundown on bandwidth, speeds, and the real requirements for VoIP calling.

business growth

Telzio powers hotlines and office phone systems for nonprofits around the globe.

business growth

Every business needs a website and at the very least a basic online presence. Even if you don't have an online marketing budget, you can use these SEO tips for beginners to optimize your website when people search for your type of business. You don't need to be SEO or tech savvy to implement these tips. Starting

customers

TAG Energy uses Telzio for their business phone system.

business growth

With the technological advancement of cloud storage, saving a company’s data to a secured lockbox of sorts seemed to be a godsend, since we no longer had to be dependent on accessing our important docs from just one device. For SMBs, it was particularly important for those who worked remotely and needed to review uploads

business growth

SMBs have envisioned Big Data as something analogous to the fictional Captain Ahab obsessing over how to wrestle with the mighty Moby Dick. But, dissimilar to the monomaniacal seaman navigating the Pequod whaling vessel, they don’t want to be taken down in its wake. While they’re eager to make the most of what Big Data

voip education

In this article, we'll go over the pros and cons of landline versus VoIP, and provide a deeper understanding on the trend of businesses moving from landline to VoIP.

customers

Tiny Scholars Daycare uses a cloud phone system from Telzio.

business growth

The short answer is ‘yes.’ The long answer is ‘IT data recovery’ is a complicated and sometimes costly experience. It happens in various ways, and many larger brands mandate a required number of daily off-site backups, separate from Cloud storage. For SMBs, it just takes being vigilante about maintaining a standard of IT best practices,

business growth

If there was any doubt whether to replace your traditional phone service with VoIP, you can now take your lead from air traffic controllers. These are the professionals who are responsible for guiding your airplanes in and out of airports safely and on time. Up in the Air . . . According to the National

business growth

Find out exactly what VoIP advantages for SMBs are causing the massive shift from landlines to internet based phone systems.

phones

A few days ago I got an exciting package on my desk. Two new IP phones all the way from France, from the relatively new company Invoxia. Both have in common that they are a hybrid between an IP phone.

business growth

Okay, so you’ve taken out a second mortgage to buy the latest iPhone iteration the iPhone 6 or 6plus, which comes complete with the new iOS8. In tandem, you've signed for a VoIP service to make calls for your small business. So what kind of ROI might you be expecting from those investments?

business growth

Deciding on a mobile-only strategy for your business phone system can increase cost savings and remote working flexibility for your team.

tools and tips

You can transfer calls to a call flow and test your call flow before it goes live, by giving your call flow an extension. What is a Call Flow? A call flow is the path you design for incoming calls, such as business hours, auto attendants, forwarding to different phones, and voicemail. 1. Transfer calls to a

tools and tips

This tutorial will show you how to break any carrier-locked software on a Polycom Soundpoint IP330 IP phone. Although the procedure hasn't been tested on other phones in the same series, it will likely work on other models as well. The general concept is to reinstall the software that is running on the IP phone. By doing