Blog

tools and tips

Learn how to create an auto attendant, and get best practices to improve call center productivity and customer satisfaction.

phones

We compared all the top VoIP phones and narrowed it down to one brand that works best for small businesses. Read our reviews and recommendations.

new features

Add your own custom hold music and implement on-hold messages into your Telzio phone system.

new features

Porting fees for international phone numbers have been eliminated for Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Rep, Denmark...

tools and tips

You can make 911 calls with VoIP and register your physical address with emergency dispatch. Learn how to enable E911 on your phone system.

new features

Modifying different hours and routing your calls based on your own business schedule has never been easier with Telzio’s updated Opening Hours feature.

business growth

Telzio's cloud based phone system provides communication tools to increase productivity for remote workers. Learn more about our mobile app, webphone, collaboration tools, virtual fax, live reporting, and call recording features.

customers

The marketing campaign for 'Stranger Things' centered around a toll free number powered by Telzio. The hotline engaged fans to call in and hear clues.

new features

It's even easier now to manage call routing with our latest update to Call Flows. Build intricate Call Flows right through your browser, and go live instantly!

new features

Customize Announcements for callers when they dial your business, such as news you want to promote, a marketing hotline, or an on-hold message.

new features

Telzio offers SMS phone numbers in 15 countries that can be used for texting in addition to calling. Browse our extensive inventory to find local and toll free phone numbers that are SMS enabled, and use your SMS numbers from anywhere.

new features

The Telzio Dashboard offers a list of all users, their BLF status, and one-click dial capability using the Telzio Webphone. Access BLF indicators and calling capabilities right through the browser.

new features

Tags are used to organize and filter lists of voicemails, text messages, recordings, and fax. You can customize tags and use them to quickly identify and sort through messages and items that need attention.

customers

Telzio sponsors telephone services for nonprofits and crisis hotlines throughout the US. Learn more about how we can help your organization, and best practices for telethon and hotline campaigns.

new features

Telzio Voicemail enables you to create a PIN code for accessing voicemails. Learn more about how to create a voicemail PIN with your Telzio phone service.

new features

The Telzio Webphone enables calling directly through your browser. Empower remote teams with calling capabilities they can use from anywhere, and manage everything through an intuitive online Dashboard.

new features

Telzio provides data retention tools so you can control how long your data is stored. Learn more about GDPR compliance at Telzio.

voip education

Rollover lines are used with traditional landlines to enable businesses to handle more than one phone call at a time. VoIP systems do not require rollover lines, as one VoIP line can handle unlimited simultaneous calls.

new features

Company Directory is a feature included with your Telzio phone system that allows callers to search for employees by name, and enables you to choose which departments are searchable.

new features

The latest update to the Telzio Mobile App Version 4.4.0 includes a Global User Directory, BLF Status, and Answered Elsewhere information.