voip education
Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!
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Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.
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In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?
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Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.
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What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?
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Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.
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Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.
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As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.
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See a list of notable new features added in 2018.
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Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.
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Learn how to create an auto attendant, and get best practices to improve call center productivity and customer satisfaction.
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We compared all the top VoIP phones and narrowed it down to one brand that works best for small businesses. Read our reviews and recommendations.
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Add your own custom hold music and implement on-hold messages into your Telzio phone system.
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Porting fees for international phone numbers have been eliminated for Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Rep, Denmark...
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You can make 911 calls with VoIP and register your physical address with emergency dispatch. Learn how to enable E911 on your phone system.
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Modifying different hours and routing your calls based on your own business schedule has never been easier with Telzio’s updated Opening Hours feature.
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Telzio's cloud based phone system provides communication tools to increase productivity for remote workers. Learn more about our mobile app, webphone, collaboration tools, virtual fax, live reporting, and call recording features.
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The marketing campaign for 'Stranger Things' centered around a toll free number powered by Telzio. The hotline engaged fans to call in and hear clues.
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It's even easier now to manage call routing with our latest update to Call Flows. Build intricate Call Flows right through your browser, and go live instantly!
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Customize Announcements for callers when they dial your business, such as news you want to promote, a marketing hotline, or an on-hold message.
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