Blog

tools and tips

Here are 30 valuable business voicemail greeting examples and tips to optimize the caller experience.

voip education

In this article we examine 5 challenges of switching from an on-premise system to a hosted solution. From cost to reliability to usability, we address these common concerns and offer insight into how a hosted PBX differs from an on-premise PBX.

voip education

Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.

new features

Telzio has come up with a way to make managing login credentials for your organization’s users simpler with SIP Tokens.

business growth

In this article, we'll explore five call center features you can manage more efficiently and effectively with a VoIP system.

business growth

Tools for improving contact center performance that you can implement today.

tools and tips

If you want to run your VoIP phones over WiFi, it is important to manage interference. Here are a few ways to keep your signal flowing freely.

voip education

Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!

business growth

Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.

voip education

In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?

business growth

Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.

business growth

What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?

customers

Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.

voip education

Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.

voip education

As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.

new features

See a list of notable new features added in 2018.

customers

Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.

tools and tips

Learn how to create an auto attendant, and get best practices to improve call center productivity and customer satisfaction.

phones

We compared all the top VoIP phones and narrowed it down to one brand that works best for small businesses. Read our reviews and recommendations.

new features

Add your own custom hold music and implement on-hold messages into your Telzio phone system.