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tools and tips

Text messaging can be enabled on business phone services like Telzio. Use the mobile app and website to manage text messages.

tools and tips

Build an advanced call queueing system in minutes with Telzio, and customize call distribution settings, hold music, announcements, and more.

Insights

Read about what happened when Jiffy Lube ditched their legacy phone system and switched to business phone service from Telzio.

tools and tips

Learn how to forward calls to multiple phones in any location with features like phone menus, hold music, and hunt groups.

tools and tips

Learn about Telzio's ACD solutions and easy-to-use web tools to build your own call routing system.

phones

Discover how Yealink autoprovisioning and Telzio turn multi-location phone rollouts into a one-click process.

Insights

Read the customer success story about how the People's Counsel supports survivors through hotline services from Telzio.

business growth

Telzio hotline services power high-traffic hotlines for telethons, marketing campaigns, and emergency services.

new features

Learn how small businesses can turn everyday IP desk phones into an easy, budget-friendly intercom and paging system.

Insights

See how Telzio’s cloud phone system powered 7,689 calls for the North Carolina Bar Foundation’s annual telethon.

new features

Monitor call queues in real time and view queue analytics and agent status.

tools and tips

Best practices and actionable tips to stay compliant when texting customers.

new features

Explore how you can use Automated SMS for missed calls, delivering coupons, and providing links and information.

new features

Phone Analytics on your Telzio Dashboard provides data on the calling and text messaging activity across your phone system.

new features

Telzio offers SMS phone numbers in 15 countries that can be used for texting in addition to calling. Browse our extensive inventory to find local and toll free phone numbers that are SMS enabled, and use your SMS numbers from anywhere.

new features

Tags are used to organize and filter lists of voicemails, text messages, recordings, and fax. You can customize tags and use them to quickly identify and sort through messages and items that need attention.

tools and tips

Learn about automated phone systems for healthcare providers, and what you should look for in a HIPAA phone system.

phones

Multi-line phone systems enable simultaneous calling for multiple users. Eliminate rollover lines, busy signals, and extra fees.

phones

In this article, we’ll compare brands and break down our choices for the 3 best VoIP phones for small business in 2025.

tools and tips

Use Hunt Groups to route incoming callers to specialized user groups with custom ring rules.