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voip education

Business Phone Systems: Everything You Need to Know

To help you with your search for the best business phone system for your company, we’ve created this guide to help you gain a clearer understanding of on-premise phone systems, cloud phone systems, and hybrid phone systems.

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Business Phone Systems: Everything You Need to Know

voip education

IP PBX: Understanding IP PBX & Choosing the Right Provider

IP PBX systems are the modern phone systems of our time. Learn what an IP PBX is, how it works, and why you might want to consider using this type of phone system for your company.

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Business Phone Systems: Everything You Need to Know

tools and tips

30 Business Voicemail Greetings Examples

Here are 30 valuable business voicemail greeting examples and tips to optimize the caller experience.

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Business Phone Systems: Everything You Need to Know

voip education

Top 5 Reasons Decision-Makers Stay with an On-Premise Phone System

In this article we examine 5 challenges of switching from an on-premise system to a hosted solution. From cost to reliability to usability, we address these common concerns and offer insight into how a hosted PBX differs from an on-premise PBX.

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Business Phone Systems: Everything You Need to Know

voip education

The Basics of Troubleshooting VoIP Phones

Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.

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Business Phone Systems: Everything You Need to Know

new features

Use SIP Tokens to Simplify Password Management

Telzio has come up with a way to make managing login credentials for your organization’s users simpler with SIP Tokens.

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Business Phone Systems: Everything You Need to Know

business growth

5 Call Center Features You Can Move to the Cloud

In this article, we'll explore five call center features you can manage more efficiently and effectively with a VoIP system.

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Business Phone Systems: Everything You Need to Know

business growth

5 Ways to Improve Your Call Center Metrics

Tools for improving contact center performance that you can implement today.

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Business Phone Systems: Everything You Need to Know

tools and tips

5 Ways to Troubleshoot WiFi Issues with VoIP

If you want to run your VoIP phones over WiFi, it is important to manage interference. Here are a few ways to keep your signal flowing freely.

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Business Phone Systems: Everything You Need to Know

voip education

How to Set Up VoIP Integrations Using Zapier

Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!

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Business Phone Systems: Everything You Need to Know

business growth

Why the Desk Phone is Alive and Well

Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.

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Business Phone Systems: Everything You Need to Know

voip education

VoIP Pricing: Why You Shouldn't Pay Per User

In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?

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Business Phone Systems: Everything You Need to Know

business growth

How to Avoid Contact Center System Design Flaws

Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.

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Business Phone Systems: Everything You Need to Know

business growth

Is Business Voicemail Dead in 2019?

What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?

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Business Phone Systems: Everything You Need to Know

customers

Customer Success Story: Versa Products

Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.

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Business Phone Systems: Everything You Need to Know

voip education

Why VoIP Should be a Top Priority on Your 2019 Tech Plan

Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.

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Business Phone Systems: Everything You Need to Know

voip education

Cloud PBX: Businesses are Making the Switch from Legacy PBX to Cloud

As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.

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Business Phone Systems: Everything You Need to Know

new features

Holiday Greetings from Telzio, and a Look Back at 2018

See a list of notable new features added in 2018.

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Business Phone Systems: Everything You Need to Know

new features

Telzio Text-to-Speech Enhanced to Sound Like Real Human Voice

Telzio text-to-speech offers a natural-sounding voice used to create greetings throughout your phone system. Choose from 30+ voices and 14 languages.

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Business Phone Systems: Everything You Need to Know

customers

Voter Hotlines Receive Thousands of Calls on Election Day

Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.

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Business Phone Systems: Everything You Need to Know