voip education
To help you with your search for the best business phone system for your company, we’ve created this guide to help you gain a clearer understanding of on-premise phone systems, cloud phone systems, and hybrid phone systems.
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IP PBX systems are the modern phone systems of our time. Learn what an IP PBX is, how it works, and why you might want to consider using this type of phone system for your company.
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Here are 30 valuable business voicemail greeting examples and tips to optimize the caller experience.
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In this article we examine 5 challenges of switching from an on-premise system to a hosted solution. From cost to reliability to usability, we address these common concerns and offer insight into how a hosted PBX differs from an on-premise PBX.
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Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.
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Telzio has come up with a way to make managing login credentials for your organization’s users simpler with SIP Tokens.
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In this article, we'll explore five call center features you can manage more efficiently and effectively with a VoIP system.
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Tools for improving contact center performance that you can implement today.
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If you want to run your VoIP phones over WiFi, it is important to manage interference. Here are a few ways to keep your signal flowing freely.
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Telzio enables you to set up VoIP integrations with all your important apps without any programming. Here's a step-by-step guide on how to set up your automations!
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Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.
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In the market of business VoIP systems, there are two pricing models - 1) pay per user and 2) pay for usage. Which model is more cost effective for your business?
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Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.
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What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?
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Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.
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Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.
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As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.
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See a list of notable new features added in 2018.
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Telzio text-to-speech offers a natural-sounding voice used to create greetings throughout your phone system. Choose from 30+ voices and 14 languages.
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Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.
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