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Insights
Read about what happened when Jiffy Lube ditched their legacy phone system and switched to business phone service from Telzio.
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Learn how to forward calls to multiple phones in any location with features like phone menus, hold music, and hunt groups.
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Learn about Telzio's ACD solutions and easy-to-use web tools to build your own call routing system.
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Discover how Yealink autoprovisioning and Telzio turn multi-location phone rollouts into a one-click process.
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Read the customer success story about how the People's Counsel supports survivors through hotline services from Telzio.
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Telzio hotline services power high-traffic hotlines for telethons, marketing campaigns, and emergency services.
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Learn how small businesses can turn everyday IP desk phones into an easy, budget-friendly intercom and paging system.
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See how Telzio’s cloud phone system powered 7,689 calls for the North Carolina Bar Foundation’s annual telethon.
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Monitor call queues in real time and view queue analytics and agent status.
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Best practices and actionable tips to stay compliant when texting customers.
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Automated SMS service from Telzio enables you to send an automatic text message to callers.
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Phone Analytics on your Telzio Dashboard provides data on the calling and text messaging activity across your phone system.
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Telzio offers SMS phone numbers in 15 countries that can be used for texting in addition to calling. Browse our extensive inventory to find local and toll free phone numbers that are SMS enabled, and use your SMS numbers from anywhere.
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Tags are used to organize and filter lists of voicemails, text messages, recordings, and fax. You can customize tags and use them to quickly identify and sort through messages and items that need attention.
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Learn about automated phone systems for healthcare providers, and what you should look for in a HIPAA phone system.
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Multi-line phone systems enable simultaneous calling for multiple users. Eliminate rollover lines, busy signals, and extra fees.
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In this article, we’ll compare brands and break down our choices for the 3 best VoIP phones for small business in 2025.
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Use Hunt Groups to route incoming callers to specialized user groups with custom ring rules.
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The Telzio Browser Extension enables you to quickly click-to-dial phone numbers on any webpage right from your browser.
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Transfer calls to an entire group of users by simply giving the group an extension, and transferring the call to that extension.
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