Blog

customers

Telzio powers national hotlines and toll free numbers for businesses and nonprofits around the world, including the newly formed Travelers Assistance Project in association with CAIR-Chicago.

tools and tips

Two-Factor Authentication (2FA) is an extra layer of security for protecting logins to important websites you access that contain vulnerable information, such your bank, email, and phone system.

business growth

To outsource or not outsource is not a binary decision. In many instances, there is a lot to weigh based on the size of your company, your staff’s expertise, cost savings and the risks involved. Whether you are an IT outsourcing vendor, a small business operator, or a highly technical IT staff member at a company,

voip education

Prepare your employees for the switch to a VoIP phone system with this beginner's overview of IP phones, how they're different from landline phones, and what to expect with the transition.

voip education

In VoIP, a softswitch is the part of the PBX that allows two ends of a phone call to come together. Building a softswitch requires complex programming, server maintenance, and SIP trunking services.

voip education

A PBX (Private Branch Exchange), is the hardware and/or software system that powers an organization's phone lines and routing functionality. PBX systems can be cloud based, on-premise, or a hybrid of both.

customers

Transcript Research chooses Telzio for their cloud based business phone system.

tools and tips

Telzio provides modern communication tools for managing business SMS.

tools and tips

You can prevent downtime on your phones during a power outage by using an Uninterruptible Power Supply (UPS) for your network equipment, Power-over-Ethernet (PoE) phones, and your Telzio mobile app.

customers

Scientists at Matia Robotics chose Telzio to power their cloud phone system.

new features

Telzio Wireless brings you Telzio powered cell phones that are synced to your business phone system. We've developed a technology that allows you to use your Telzio phone number on both internet and cellular networks. For the first time ever, you can use the same phone number for your desk phone and your cell phone, without using a separate

business growth

There are always going to be certain areas that need constant revisiting to keep improving productivity as your business grows. In a small business, employees have the responsibility of wearing multiple hats, which can make it easy to get distracted in the process of keeping it all together and not even realize the time being lost. This extra burden makes it

voip education

VoIP and SIP both refer to internet telephony, but are technically different. VoIP describes the type of phone call (over internet), while SIP is the industry standard method used to enable VoIP calls between devices. Communicating online in the 21st century doesn't have to be complicated. With an alphabet soup of acronyms (VoIP, IP, SIP, ISDN, PSTN, IP, IP-PBX)

business growth

For over a decade, it's been predicted mobile would eventually overtake desktop usage. You might have slept through that exact moment when it occurred, but most analysts point to the end of 2016. It was at that time, mobile web browsing tallied more traffic than our office and home computers. According to StatCounter: The global mobile

voip education

An API is a service that companies provide to enable outside programmers to integrate certain aspects of the company's system into other applications. APIs are a part of all software systems today. If you've ever made a purchase online, used your Facebook account to log into another website, or gotten an automatic text reply, then you've had experience

business growth

Taking steps to build eco-awareness into your business product and culture not only keeps you competitive in the eye's of today's millennial workers and customers,  it enables you to reinvest your energy cost savings into other areas of your business. Here are practical ways to implement a sustainability strategy into your small business today to benefit the environment and your

new features

Call monitoring tools enhance training and quality control for call centers. Learn how to monitor calls with Call Whisper and Call Barge.

business growth

You and your startup have a lot to offer when it comes to providing small businesses with today's best IT solutions. But the more you look around, you find that so do others. So you pause and question how to invest time and resources in a consulting endeavor steeped in competition. What may be needed at this

new features

With Telzio's modern communication tools you can collaborate on text messages, call recordings, voicemail, and faxes.

phones

The Grandstream GDS3710 is an IP Video Door System that also serves as a high-definition surveillance camera and voice intercom to offer facility access control and security monitoring. The Grandstream Video Door Phone can be configured with your Telzio service, and you can use your mobile device or IP phone to communicate with the door intercom