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customers

Customer Success Story: Versa Products

Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.

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Customer Success Story: Versa Products

voip education

Why VoIP Should be a Top Priority on Your 2019 Tech Plan

Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.

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Why VoIP Should be a Top Priority on Your 2019 Tech Plan

voip education

Cloud PBX: Businesses are Making the Switch from Legacy PBX to Cloud

As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.

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Cloud PBX: Businesses are Making the Switch from Legacy PBX to Cloud

new features

Holiday Greetings from Telzio, and a Look Back at 2018

See a list of notable new features added in 2018.

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Holiday Greetings from Telzio, and a Look Back at 2018

customers

Voter Hotlines Receive Thousands of Calls on Election Day

Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.

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Voter Hotlines Receive Thousands of Calls on Election Day

tools and tips

How to Set up an Auto Attendant

Learn how to create an auto attendant, and get best practices to improve call center productivity and customer satisfaction.

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How to Set up an Auto Attendant

phones

What is the Best VoIP Phone for a Small Business?

We compared all the top VoIP phones and narrowed it down to one brand that works best for small businesses. Read our reviews and recommendations.

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What is the Best VoIP Phone for a Small Business?

new features

Upload Custom Hold Music & On-Hold Messages

Add your own custom hold music and implement on-hold messages into your Telzio phone system.

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Upload Custom Hold Music & On-Hold Messages

new features

Porting International Phone Numbers to Telzio

Porting fees for international phone numbers have been eliminated for Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Rep, Denmark...

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Porting International Phone Numbers to Telzio

tools and tips

How to Make 911 Calls with VoIP

You can make 911 calls with VoIP and register your physical address with emergency dispatch. Learn how to enable E911 on your phone system.

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How to Make 911 Calls with VoIP

new features

Update to Opening Hours Feature in Call Flows

Modifying different hours and routing your calls based on your own business schedule has never been easier with Telzio’s updated Opening Hours feature.

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Update to Opening Hours Feature in Call Flows

business growth

5 Communication Tools for Remote Workers

Telzio's cloud based phone system provides communication tools to increase productivity for remote workers. Learn more about our mobile app, webphone, collaboration tools, virtual fax, live reporting, and call recording features.

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5 Communication Tools for Remote Workers

customers

Netflix's 'Stranger Things' Marketing Hotline Powered by Telzio

The marketing campaign for 'Stranger Things' centered around a toll free number powered by Telzio. The hotline engaged fans to call in and hear clues.

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Netflix's 'Stranger Things' Marketing Hotline Powered by Telzio

new features

Call Flow Enhancement: Move, Insert, and Delete Actions

It's even easier now to manage call routing with our latest update to Call Flows. Build intricate Call Flows right through your browser, and go live instantly!

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Call Flow Enhancement: Move, Insert, and Delete Actions

new features

Add Custom Announcements to Your Phone System

Customize Announcements for callers when they dial your business, such as news you want to promote, a marketing hotline, or an on-hold message.

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Add Custom Announcements to Your Phone System

new features

View User Status and Call with One Click from the Dashboard

The Telzio Dashboard offers a list of all users, their BLF status, and one-click dial capability using the Telzio Webphone. Access BLF indicators and calling capabilities right through the browser.

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View User Status and Call with One Click from the Dashboard

customers

Telzio Sponsors Telethon Hotline for Suicide Prevention

Telzio sponsors telephone services for nonprofits and crisis hotlines throughout the US. Learn more about how we can help your organization, and best practices for telethon and hotline campaigns.

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Telzio Sponsors Telethon Hotline for Suicide Prevention

new features

Create a Voicemail PIN for Users

Telzio Voicemail enables you to create a PIN code for accessing voicemails. Learn more about how to create a voicemail PIN with your Telzio phone service.

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Create a Voicemail PIN for Users

new features

GDPR Compliance at Telzio

Telzio provides data retention tools so you can control how long your data is stored. Learn more about GDPR compliance at Telzio.

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GDPR Compliance at Telzio

voip education

What is a Rollover Line?

Rollover lines are used with traditional landlines to enable businesses to handle more than one phone call at a time. VoIP systems do not require rollover lines, as one VoIP line can handle unlimited simultaneous calls.

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What is a Rollover Line?