Assign User Permissions & Administrators

Telzio enables you to secure access to your phone system by setting different permission levels for users. Give administrators and supervisors the access they need to manage services and teams, and block other users from accessing parts of your phone system like billing and call records.

A screenshot of the permissions settings dialogue box on the Telzio console.

More control over security
and onboarding

  • Easily create users and set permissions via remote configuration on the Telzio Dashboard.
  • Customize permissions for each user based on their
    job duties.
  • Simple interface makes it fast and easy to manage users and modify permissions.

Role-based permissions

With Telzio you can grant easily segment your users and create administrators for your system. Add user permissions when you create an extension for an employee, and instantly revoke or add to them anytime.

Grant department heads access to specific sections of your system. Accounting supervisors can have access to billing, sales supervisors can have access to call monitoring, and call center managers can have access to call recordings.

Frequently Asked Questions

  • How do user permissions work?
    User permissions enable a user to use a certain feature or access a certain part of your phone system. When a user doesn't have permission, that feature won't display for the user, so it doesn't disrupt the user's experience.
  • What are the standard permissions?
    You can grant users permission to access call recordings, billing, call flows, call logs, plans & numbers, users, and call monitoring.

Business Phone System Features Overview