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On-Hold Messages

Provide guidance and information to callers with custom on-hold messages. Easy to update with our text-to-speech for a variety of languages.

About on-hold messages

Branded on-hold messages

Control what you want callers to hear as they travel through your phone system. Provide information about other ways to connect to your business, answers to frequently asked questions, or the department the caller has opted to reach. Telzio enables you to provide a tailored caller experience to set your business apart.


Use our convenient text-to-speech and intuitive interface to customize messages.


Keep your phone system current with updated announcements.


Take the load off your staff with prerecorded answers to frequently asked questions.


Create messages in a variety of languages using text-to-speech and recording tools.

How it works

Adding on-hold messages

Integrate on-hold messaging throughout your phone system to help route inbound callers. The Telzio Dashboard enables you to update the messages anytime right through your browser.

We provide convenient methods to generate hold messages using text-to-speech, and the ability to upload voiceover recordings through your browser.



Does Telzio provide voice talent?

Yes. You can order custom speaks from Telzio. Contact our sales team for information.

Related features

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