Activate automatic recording of inbound customer service and sales calls, as well as outbound calls for select users and departments. Tag and store call recordings for training and quality assurance through our dashboard.
There's no limit to the number of call recordings that be stored with Telzio, and our data retention tools enable you to automate deletion of recordings after a certain period as needed for compliance reasons.
Telzio provides unlimited storage of call recordings at no additional cost.
Capture great customer experiences and use them for training.
Telzio is HIPAA and GPDR compliant. Please contact our team for a BAA.
You can enable automatic call recording with one click through our dashboard. Record all calls, or specify the queues, call flows, and users where you want calls to be recorded. During active calls, you can start recording on the spot with one tap.
Authorized users on your account can access call recordings through the Telzio Dashboard.
There is no limit to the number of recordings you can store.
Call recordings are saved until you delete them or cancel your Telzio account.
No. Call recording is included with Telzio. Learn more about our pricing.
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