Unlimited Concurrent Calls
Support an unlimited number of ongoing calls at the same time on a single phone number, so your callers never reach a busy signal.
Supporting unlimited simultaneous calls is critical for any call center type environment, reservation desk, or receptionist in charge of distributing calls to the rest of an organization. Through the Telzio Dashboard, it's easy to customize rules for how to handle incoming calls. As each new caller dials in, you can automatically place them in a call queue where they can wait for the next available agent, you can play hold music while they wait, and you can even give them the option to request a call back.
Frequently Asked Questions
- What's the maximum number calls that can be active at one time on a single phone number?
- There is currently no limit to the number of simultaneous calls you can have going on one phone number.