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business growth

Attracting new customers is an age-old endeavor for companies of all types and sizes, but with the endless options for self-service applications for every end of business, IT consultants face an increasing challenge to create value for their customers. If no one is knocking down your door to obtain your products or services, could it be because you are

business growth

Businesses need on-demand collaboration capabilities to drive efficiency. At the core of productive collaboration is effective communication, which is inherently dependent upon immediate and streamlined access to the information, data resources, software applications and remote teams that constitute today’s digital enterprise. At the same time, relying on disparate set of communication endpoints, resources, apps, channels and personnel also

tools and tips

Cloud services enable us to connect with teams and customers located all around the world with much greater ease and flexibility. With the tools and products available today, SMBs can increase productivity and scale efficiencies with cloud-subscription models. Presently there are a dozen such cloud services that we are fans of at Telzio. GoCo for HR For

voip education

A hosted VoIP system is the go-to communications solution for many types of enterprises. For some organizations, the value proposition is all about the calling experience and the baked-in PBX features. For others fields of industry, such as Air Traffic Control (ATC) which is integrally aligned with the airline business, the infrastructure, cost savings, and interoperability are the

business growth

Learn about the differences between a hosted PBX system versus SIP trunking, and which option is a better fit for your business requirements.

business growth

Present-day enterprise IT infrastructure technologies are designed to enable hyperscale disruption by using software-defined WAN (SD-WAN) over traditional WAN technologies. Cloud computing empowers organizations to provision servers and compute highly scalable workloads on demand, while big data technologies help organizations access, store and process an exploding deluge of digital information to deliver actionable insights in real-time

tools and tips

For SMBs, sometimes the easiest way to save money is to re-purpose older devices. How many still own an older iPhone or Android collecting dust ever since you upgraded to a more current iteration? While we’ve been told over the years that ‘planned obsolescence’ is something to be expected, we can still find ways to save

business growth

When it happens, the emergence of 5G in 2017 will only contribute to the growth of mobility in the workplace. As our need for data and data usage increases, we will see exponential leaps forward in wireless technologies. With our mobile devices, we have already witnessed four different generations. Currently the most up-to-date mobile networks

business growth

More companies are adopting remote work policies and implementing VoIP solutions. Learn about VoIP features for remote teams.

business growth

Since entering our zeitgeist some 40-odd years ago, VoIP’s interface with the Internet disrupted what went before. Gone are the copper wires, telephone poles and all that hard-wiring that went into landlines. At the dawn of the 21st Century, we transitioned from a sedentary to mobile lifestyle. Instead of connecting with devices attached to stationary

business growth

The digital landscape is constantly in flux. As soon as we become accustomed to a series of new and innovative tech, along comes another iteration or variation on a theme that prompts us to experience something slicker, something more streamlined. Such is the case with virtual assistants, a là Siri, Cortana, Amazon Echo’s Alexa, Google

business growth

Getting more eyeballs and leads to convert prospects into bona fide customers is always a challenge, particularly for small-to-midsize businesses [SMBs]. Today with technology moving at break-neck speed, it’s difficult to separate the wheat from the chaff in determining which new digital tool will work the best for your business. So while it may take

voip education

At its inaugural Telecom Infra Project (TIP) Summit event at company headquarters November 1, Facebook announced the development of Voyager, a new data center networking hardware [also known as a ‘transponder,’] which takes packets from switches and routers and gets them ready to be sent out over fiber optic cables. Facebook intends to share the

customers

Telzio powers help hotlines for nonprofit groups around the world.

new features

SMBs have been taking their CRM lead, literally and figuratively from big brands for some time now. However, small business owners who wear multiple hats often position CRM [Customer Relationship Management] low on their priority list. Like Maslow’s ‘Hierarchy of Needs’ theory, physiological necessities are needed prior to ascending to higher needs such as self-actualization

phones

If it looks like an iPhone, and talks like an iPhone . . . is the new Google Pixel and Pixel XL a viable alternative to Apple’s crowned jewel? While Samsung has literally and figuratively been knocked off the digital smartphone block, Google seems to want to position it’s latest iteration as the number one

tools and tips

Before you throw away those old smartphones, webcams, and routers, here are some ideas on how you can re-purpose them to something useful again.

tools and tips

Inclement weather always comes with its own set of critical issues, from flooding to power outages. This hurricane season, like others before it reminds us that it's time again to take some necessary preparations for our personal safety as well as taking care of business. A common denominator that’s usually at the forefront for those

customers

Atenga uses Telzio for its business phone system.

phones

With the launch of iOS 10, iPhone users literally received a handful of healthy upgrades. For VoIP users, this new iteration’s CallKit platform now integrates seamlessly with Telzio’s mobile app, where users can benefit from an enhanced user experience receiving calls on the same terms as the native dialer in your cell phone. But that’s