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voip education

Nearly every issue with your IP phones can be broken down into one of three major areas: physical connectivity, data connectivity, and configuration.

business growth

In this article, we'll explore five call center features you can manage more efficiently and effectively with a VoIP system.

business growth

Tools for improving contact center performance that you can implement today.

business growth

Yesterday’s landline might be out, but desk phones continue to provide more utility and modern features than ever.

business growth

Choosing the right call center system tools, design, and management approach is the key to improved customer experience, support resolution and cost structures.

business growth

What was once a vital component of any business has been replaced by text, email, and Slack. But is voicemail really dead?

customers

Versa Products is a Los Angeles based manufacturer of modern furniture with over 140 employees. Their IT Director shares their experience switching to Telzio from their previous VoIP provider.

voip education

Is your company considering the move to VoIP? Here are 5 compelling reasons you should switch sooner than later.

voip education

As the world marches forward into the digital age, more and more services are moving to cloud-based platforms vs. traditional hardware reliant solutions. Your business phone systems are no exception.

new features

See a list of notable new features added in 2018.

customers

Voters were told to take a trolley to a voting center, but the trolley wasn't operating. Broken machines and long lines forced people to leave before they could vote.

tools and tips

Learn how to create an auto attendant, and get best practices to improve call center productivity and customer satisfaction.

new features

Add your own custom hold music and implement on-hold messages into your Telzio phone system.

new features

Porting fees for international phone numbers have been eliminated for Australia, Austria, Belgium, Brazil, Canada, Chile, Croatia, Czech Rep, Denmark...

new features

Modifying different hours and routing your calls based on your own business schedule has never been easier with Telzio’s updated Opening Hours feature.

business growth

Telzio's cloud based phone system provides communication tools to increase productivity for remote workers. Learn more about our mobile app, webphone, collaboration tools, virtual fax, live reporting, and call recording features.

customers

The marketing campaign for 'Stranger Things' centered around a toll free number powered by Telzio. The hotline engaged fans to call in and hear clues.

new features

It's even easier now to manage call routing with our latest update to Call Flows. Build intricate Call Flows right through your browser, and go live instantly!

new features

Customize Announcements for callers when they dial your business, such as news you want to promote, a marketing hotline, or an on-hold message.

customers

Telzio sponsors telephone services for nonprofits and crisis hotlines throughout the US. Learn more about how we can help your organization, and best practices for telethon and hotline campaigns.