Talk to an advisor 888-998-9080

Enable call recording for a user

How to enable call recording for individual users with Telzio.

The Call Recording feature can be enabled on a per-user basis and will automatically record all inbound and outbound calls to and from the user. Recordings can be accessed via the Call Recordings tab and do not expire unless a data retention policy is set.

To enable call recording for a user:

  1. Navigate to Users on the Telzio Dashboard and click on the user
  2. Toggle Record Calls to ON
  3. Click Update Details

Related Articles

Set up routing for unanswered calls

How to configure the routing for unanswered calls to a user.

Learn more

Change a user's hold music

How to update the hold music when a Telzio user extension is dialed.

Learn more

Set the outbound phone number for a user

How to change the outbound phone number for a Telzio user.

Learn more

Customize user settings

Where to customize individual user settings on your Telzio Dashboard.

Learn more

Join the thousands already using Telzio

Start your free trial, and be up and running with a fully featured phone system in less than 5 minutes.

Get started Contact sales

Only pay for what you use

Bundled per-minute pricing with unlimited users included.

Jump on a demo

Schedule a quick demo to see if Telzio's right for you.