Enable call recording for a user
How to enable call recording for individual users with Telzio.
The Call Recording feature can be enabled on a per-user basis and will automatically record all inbound and outbound calls to and from the user. Recordings can be accessed via the Call Recordings tab and do not expire unless a data retention policy is set.
To enable call recording for a user:
- Navigate to Users on the Telzio Dashboard and click on the user
- Toggle Record Calls to ON
- Click Update Details