HIPAA Compliance
Learn how Telzio helps healthcare providers securely manage PHI with HIPAA compliant phone service.
HIPAA Compliance with Telzio
Telzio is designed to help healthcare providers and medical practices meet HIPAA compliance requirements when handling Protected Health Information (PHI). This guide explains how Telzio supports your organization's compliance efforts.
Overview of HIPAA Compliance
The Health Insurance Portability and Accountability Act (HIPAA) establishes standards for the security and privacy of PHI. Telzio supports your compliance efforts by providing secure communication services and necessary administrative tools.
Telzio Security Features
Telzio offers several critical security measures to help you remain HIPAA compliant:
- Data Encryption: Telzio encrypts data at rest and in transit, including voice calls, messaging, and stored call recordings.
- Secure Infrastructure: All data is stored in SOC 2-certified data centers, ensuring compliance with strict security standards.
- Access Control: Admins can manage permissions and access controls to ensure only authorized personnel handle PHI.
- Data Retention: Detailed logging and data retention policies help ensure proper management and traceability of PHI.
Business Associate Agreement (BAA)
A Business Associate Agreement (BAA) is required for organizations that handle PHI. Telzio provides a BAA upon request, outlining both Telzio's and your organization's responsibilities to safeguard PHI.
To request a BAA, please contact your Telzio account representative or reach out to Telzio support.
Steps to Ensure HIPAA Compliance with Telzio
- Request a BAA: Contact Telzio to obtain and review your BAA.
- Review Security Settings: Ensure all security settings, including data retention and access permissions, are properly configured.
- Train Staff: Educate your team on HIPAA compliance best practices and how to 4. PHI within Telzio.
- Monitor Compliance: Regularly review security settings to maintain ongoing compliance.
Additional Resources
For more detailed information or assistance:
- Contact Telzio support directly for questions about security settings or compliance concerns.
- Access Telzio’s support documentation for detailed instructions on managing security settings and features.
By following these guidelines and properly configuring your Telzio account, you can confidently maintain HIPAA compliance and secure your patients' data.
