Update Grandstream Firmware

Updated: Feb 14, 2017

It’s important to keep the firmware on your devices up-to-date to fix bugs and add new features. Firmware for Grandstream products are improved and updated on a regular basis, and you can program your device to check for upgrades and update automatically.

You can check the latest upgrade for your Grandstream product, and sign up for their newsletter on new releases.

When you first get started with configuring your Grandstream phone, it’s recommended to upgrade the firmware on your phone. The steps to upgrade firmware varies slightly for each device. You can find specific instructions for the devices we support under their respective setup guides.

In this article, you’ll learn how to update the firmware on Grandstream IP phones.


Log into the phone’s web interface

On most Grandstream IP phones, you can press the up arrow button on the phone to view its IP address. Type the IP address into your web browser to log into its interface. The default login is:

Username: admin
Password: admin

Navigate to the firmware settings

The firmware settings vary slightly on different phones, but generally can be found under:

Maintenance – Upgrade 

Update the Firmware Server Path

Next to Firmware Server Path, enter the following address into the field provided:

grandstream.firmware.telzio.com 

Set Automatic Upgrade

Grandstream GXV32xx:
Automatic Upgrade to Check Every Week 

Grandstream GXP17xx and GXP21xx:
Firmware Upgrade and Provisioning to Always Check for New Firmware

Save

When you’re done applying the settings, click Save.