Auto Provisioning

Telzio offers auto-provisioning (also known as zero touch provisioning) of IP phones, including Yealink, Grandstream, Cisco, and Polycom. This means that you can configure IP phones via the Telzio Dashboard with just the MAC address of the device. 

Additionally, all IP phones bought from Telzio are added to your account when they are shipped from our warehouse, enabling you to configure them before they even arrive so all you have to do is plug them in. This also allows you to ship phones to different locations, making the life as an IT manager much easier.

Please note: Telzio's auto-provisioning feature is currently in beta stage. Please send an email to if you would like to gain access to this feature.

Currently Supported Brands


Yealink is Telzio's preferred IP phones brand. This is the brand we have the most technical knowledge about and best stability and usability experience with. For that reason, this is also the brand we develop new features for first. 

See this article for help with Auto Configuration for Yealink.


Grandstream used to be Telzio's preferred brand, but over the course of the past 3-4 years their firmware quality has declined significantly, we can no longer endorse these phones. However, since we used to recommend them and have many customers using these phones, we do have a fair amount of technical knowledge about them. We strive to implement all features that are available for Yealink on Grandstream phones as well, but they may become available slightly later.

See this article for help with Auto Provisioning for Grandstream.

Cisco SPA and 8800 Series Phones

Cisco's legacy small business IP phone series "SPA" and their newer 8800 series are both supported for auto-provisioning on Telzio's network. However, these phones do not have the same rich featureset as Yealink and Grandstream, so you may find that some functions or features are unavailable. 

Polycom VVX Series

Polycom phones are not within Telzio's tech support scope, but we do acknowledge that many of our customers have brought these phones with them when switching from a competitor to Telzio. Our auto-provisioning implementation is currently in an experimental stage and only a handful of features are supported.