Route Incoming Calls to a User

Follow these steps to route all incoming calls on a phone number directly to a User.

  1. Navigate to Plans & Numbers
  2. Click on the plan to expand the details
  3. Click on the phone number in blue 
  4. Select User as the Inbound Call Destination 
  5. Select the corresponding username 
  6. Log into the Telzio Mobile App or Telzio Webphone to make and receive calls. 

Inbound Call Destination