Search Results for: call flow

Found 118 results.

• Enable NAT to receive calls

  If you have an IP phone that’s able to make calls but unable to receive calls, it can usually be resolved by enabling the NAT setting on the device.

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• Configure spam call blocking filter

  How to block spam calls and customize your spam filtering preferences for individual phone numbers and for the account.

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• Transferring calls

  How to transfer calls with Telzio and the different types of call transfers.

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• Parking calls

  How to park calls from any Telzio phone and set up dedicated call parking extensions on Yealink and Grandstream phones.

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• Intercom calling

  How to place an intercom call and initiate two-way communciation with another Telzio phone.

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• Enable call recording

  How to enable and disable call recording.

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• Monitor calls in real-time

  Maximize the utilization of your resources to improve customer call handling by overseeing the status of live calls as soon as they come in.

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• Live call monitoring

  How to monitor live calls with listen, whisper, and barge.

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• Listen to and download call recordings

  How to listen to and download your call recordings online and through the app.

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• Placing calls on hold

  How to place calls on hold from any Telzio phone.

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